Trusted and engaging retail manager with over 10 years of experience, including roles at Asda, Tesco, and currently as a Store Manager at Marks and Spencer. Highly motivated, confident, and enthusiastic, thriving under pressure. Proven track record in leading teams to improve profitability, drive customer-focused initiatives, and implement new processes and innovative ways of working. Versatile experience across various retail sectors, including food hall, home-shopping, services, home and leisure, security, and clothing, all with specific KPIs. Proficient in retail IT systems and recognized for a personable and dynamic management style. Outside of work, I care for and compete with my horses and am an avid gym enthusiast, enjoying workouts with friends.