Manager, Information Technology
Responsible for the business unit’s information technology software, infrastructure, and operations, reporting directly to unit’s General Manager.Strategize with Sales, Service, and Program Management Organization leaders to ensure IT priorities align with business requirements while maintaining corporate security requirements. Ensure that customer facing platforms remain up 24 x 7 outside of standard maintenance windows and planned upgrades and outages.Lead teams which maintain and deliver the business unit's revenue producing technology solutions. Manage Software Engineering, Database development and third party contractors and resources.Reduce infrastructure costs via consolidation, virtualization and replacement of legacy platforms.Plan hardware life cycles, equipment purchasing and data center optimizations.Successfully designed, planned, managed, and executed the multiyear plan of the business’ transition off of its legacy UNIX/Informix customer relationship management and content management system.Worked with key stakeholders across the business to plan, lead, manage and successfully execute the right-sizing and physical move of the business to a new facility. Challenges overcome included reduction in space from 22K s.f. to 8K, as well as improved records management for reduced storage and retention requirements and costs.Continued with previous Technology Operations responsibilities.
