As an experienced Lead Incentive Operations Analyst at US Cellular, I specialize in enhancing operational efficiency and sales performance through strategic quota setting, process improvements, and effective collaboration. My career spans over a decade in retail and telecommunications, where I've demonstrated my ability to resolve complex issues, develop high-performing teams, and implement innovative solutions. I currently focus on stabilizing the production incentive system, correcting crediting issues, and providing data-driven quota recommendations. Previously, I developed a high-performing sales team, achieving significant growth and elevating store classification. My roles have included creating targeted sales plans, training associates, fostering a positive sales culture, and acquiring major accounts. At RH Foster Energy, I improved financial controls, reduced reconciliation time, and ensured regulatory compliance. My diverse experience equips me with a deep understanding of sales operations, financial controls, and team leadership, driving performance through data-driven insights and collaboration.