Daniel Gomez Email & Phone Number

United States

Live Oak, Texas, US

Live Oak, Texas, US

Live Oak, Texas, US

Live Oak, Texas, US

• Define strategy and implement technologies for organization-wide Network DevOps. Leverage Python and Python abstract tooling to automate and streamline operations, vulnerability assessments and sustainment procedures.
• Transform team processes through automation and documentation, reducing manual tasks that previously took up to 30 days to 4-5 days with minimal engineer interaction.
• Work directly with senior leadership to plan for future investment and innovation in network security automation.
• Design, manage and execute major technical projects, including a migration from ForcePoint NGFW to Palo Alto NGFW. This project spanned more than 7 months and included research, leadership buy-in, extensive testing.
• Collaborate with key business units across the organization to solve their networking needs and requirements; act as their main solution engineer point of contact, effectively listening to challenges and providing a.
• Promote process-based thinking and working, increasing the teams’ visibility with leadership.

San Antonio, Texas, US

• Acted as dedicated resource for the company’s largest, most complex accounts; primarily focused on Rackspace’s largest clients.
• Researched, tested, and deployed custom solutions with products and technologies not currently used within the company.
• Developed deep experience with Wireshark for deep packet inspection.
• Deployed, maintained, and troubleshooted GSLBs & ADCs such as: BigIP F5 LTM, Brocade ServerIron ADX 1000, and BigIP F5 GTM.
• Regularly implemented, maintained, and troubleshooted Cisco ASA 5500-X Series, Cisco ASA 5500 Series, and Cisco PIX firewall devices, and Citrix NetScaler ADCs as well as customer related DNS issues.
• Worked closely with Enterprise customers to design, architect, configure, install, and maintain their environments based upon business needs or requirements.

San Antonio, Texas, US

• Interacted with customers, acting as a main point-of-contact throughout the implementation process. Engaged in DDOS mitigation, and helped identify network pain points to better plan for scalability and security.
• Collaborated with fellow administrators and mentors for support determining, implementing, and validating appropriate solutions, answering technical questions, and following up with customers to ensure a given solution.

• Appointed by Manager as a store lead to sales consultants and trained, coached, and mentored others to meet or surpass quotas and business goals. Worked as a team to obtain "Highest Customer Service Satisfaction Award".
• Displayed an unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
• Reached personal sales profit goals and exceeded $820K volume. Personally recognized as 1 of only 6 individuals company-wide to attain goal.
• Awarded certifications of achievement for "2010 Top Sales Representative" (Highest total profit) and "2010 Highest Accessory Sales."

• Trained and managed sales floor staff and provided operational oversight for daily retail processes and procedures.
• Increased existing staff web-based training programs from 52% to 100%, enhancing learning and product knowledge.
• Mentored and coached staff one-on-one and led by example for outstanding customer approach and sales excellence.
• Grew total store profits by 10% to 20% month over month and maintained an 85% minimum Customer Satisfaction rating for all months as Store Manager, including 3-months with a 92%+ ranking.

Applied Science Degree Computer Information Systems, Computer Networking

Computer Networking