Daniel Gonzalez Email and Phone Number
London, GB
Daniel Gonzalez's Location
Greater London, England, United Kingdom, United Kingdom
Daniel Gonzalez's Contact Details
Daniel Gonzalez work email
- Valid
- Valid
- Valid
Daniel Gonzalez personal email
n/a
About Daniel Gonzalez
I am extremely keen to learn about, and share knowledge of IT and technology in general and have a determination for self improvement, I am always working to be the master of my own destiny and have followed my passions to that end.
Daniel Gonzalez's Current Company Details
Symetri Europe
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Presales Executive - IT Solutions
London, GB
- Website:
- symetri.com
- Employees:
- 478
Daniel Gonzalez Work Experience Details
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Presales Executive - It SolutionsSymetri EuropeLondon, Gb
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It Presales & Postsales Orders - Uk Business OperationsSymetri Europe Apr 2022 - PresentLondon, England, United Kingdom
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Internal Presales - It SolutionsSymetri Europe Jan 2021 - Apr 2022Enfield, England, United KingdomSupporting colleagues offering high end IT solutions, software, hardware and technology support services to clients in the AEC and Manufacturing industries.
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Internal Presales - It Solutions (Acquired By Symetri Europe)Excitech Ltd Mar 2020 - Jan 2021Enfield, United KingdomSupporting sales colleagues in quoting clients for a wide range of IT Solutions in the Architectural, Engineering and Construction sectors. *company merged with Symetri Europe, Jan 2020* -
Delivery Control & Acceptance Team Lead (Dcat) - Bt Onephone LtdBt May 2019 - Mar 2020Hatfield, Hertfordshire, United KingdomDCA Team providing a welcoming introduction for new clients, dealing with quality control of contracts, service provision and delivery management. -
Delivery Specialist - Bt Onephone LtdBt Mar 2019 - May 2019Hatfield, Hertfordshire, United Kingdom
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Customer Implementation Manager - Bt Onephone LtdBt Aug 2018 - Mar 2019Hatfield, England
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Senior Technical Manager & Service EngineerClearlink Telecoms And Data Ltd Aug 2015 - Aug 2018London Colney, Hertfordshire, United KingdomTechnical installations, working with team of engineers. Working on telephone systems (Unify) from survey and quote stage to install and training/snagging for completion of customer service delivery. dealt with clients face to face, addressing all issues in a calm and patient manner, proactive in providing best possible client experience with equipment provided and maintained by the company. -
Office Manager & Technical Support EngineerClearlink Telecoms And Data Ltd Aug 2012 - Aug 2015Potters Bar, Hertfordshire, United KingdomTeam management experience and training/implementing of new internal systems and processes for the benefit of company productivity and service delivery to improve customer experience. Technical quotations devised alongside sales reps for new clients and customer retention assistance for sales
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Customer Service & Technical Support RepresentativeClearlink Telecoms And Data Ltd Sep 2011 - Sep 2012Potters Bar, Hertfordshire, United KingdomHelp with all aspects of administration, customer queries answered and resolved including technical problem solving with system programming and configuration. sales assistance given, upselling and building of customers and quotes generated for sales reps.
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Website Manager & Marketing AssistantPapillon Restaurant At The Woodhall Arms Feb 2000 - Aug 2015Stapleford, Hertfordshire, United KingdomWorked in my family's restaurant business in various ways since I was old enough to start working life, and learnt a lot from this early on.- Served predominantly as a kitchen assistant in between my education (weekend work) and also assisted with transport of restaurant orders, including key communication between staff members to get orders out from the kitchen.- Solely in charge with the creation new website to increase publicity.- Managing of maintenance to the website keeping content updated.- Responsible for maintenance of office computers, including wireless internet use monitoring for overnight customers.- Bookings taken for tables and hotel rooms. -
Website & Claims AdministratorSky Insurance Services Group Limited - Sky Insurance Dec 2010 - Jun 2011Potters Bar, Hertfordshire, United Kingdom- Reconciling banking discrepancies for balance of totals.- Meeting company targets for sales growth and profit takings.- Dealing with marketing to new broker clients to increase sales.- Answering all queries from 'Live Help' chat sessions from potential clients on website.- Market research on competitor products and services.- Designing layout concepts for new websites.- Beta testing websites for two new insurance policy products.- Answering calls from third party accident management and insurance companies.- Technical support line for queries via website.- Dealing with complaints and refunds where applicable.- Handling claim reports received via phone, email and post.- Filing and organization of claims paperwork.- Handling police enquirers for roadside stops to confirm the validity of insurance.- Dealing with fraudulent payment transactions, clients insured by deception -
Customer Service & Dispatch ManagerAlloutdoor.Co.Uk (All Outdoor Ltd) Aug 2008 - Dec 2010Elstree, Hertfordshire, United Kingdom- Responsible for customer relations and general sales enquiries, ensuring good service and customer satisfaction.- Dealing with order tracking and resolving any delivery issues.- Packing and despatch of customer orders using Royal Mail first class, recorded, and next day deliveries.- Booking and pricing courier deliveries overseas.- Dealing with taking customer orders via telephone.- Answering customer tracking emails using Windows Mail.- Handling customer credit card details for order payments outstanding.- Dealing with customer refunds and resolutions to issues.- General website developments, including adding new product lines, improving advertisements and pricing products competitively with other companies. - Assisting in computer maintenance with repairs and improvements to computer and software efficiency.- Responsible for adding orders from both Ebay and Amazon for despatch.- Trained new staff colleagues in the routines and online systems used within the company and monitored their progress.- Experienced company migration to a brand new office location and assisted in setting up of equipment and organisation of stock in a warehouse setting. -
Front Of House / Backstage Volunteer WorkChickenshed Theatre Jun 2002 - Dec 2005- Worked with children ranging from the ages of 4-16- Planned activities and lead sessions.- Worked in Front of House selling programmes, ice cream sales, some bar work, ushering and ticket validation.- Played piano in theatres foyer during intervals and pre-show slots.- Worked backstage in charge of cues and props and assisted in stage layout as well as building of set with the master carpenter.- Responsible for handling money and counting up profits at the end of a shift.
Daniel Gonzalez Skills
It Strategy
It Service Management
It Solutions
Website Development
Website Updating
Website Creation
Customer Service
Customer Support
Microsoft Technologies
Telecommunications
Time Management
Process Improvement
Voip
Testing
Management
Computer Maintenance
Unified Communications
Technical Support
Website Building
Marketing
Direct Sales
Microsoft Excel
Advertising
Customer Satisfaction
Telephone Skills
Webmaster Services
Training
Administration
Website Promotion
Sales
Market Research
Managed Services
Team Leadership
Solution Selling
Customer Experience
Community Sites
Communications Management
Social Networking Sites
Google+
Online Social Networking
Google Apps
Avaya
Recruiting
Managing Project Budgets
Html Scripting
Social Media Integration
Onenote
Gmail
Account Management
Basecamp
Daniel Gonzalez Education Details
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Music Composition And Technology Bsc 2 -
Chicken Shed Theatre CompanyDistinction, Distinction, Merit -
Southgate SchoolGcse'S In: Music, Spanish, Mathematics, Sciences, English Literature & Language, Geography
Frequently Asked Questions about Daniel Gonzalez
What company does Daniel Gonzalez work for?
Daniel Gonzalez works for Symetri Europe
What is Daniel Gonzalez's role at the current company?
Daniel Gonzalez's current role is Presales Executive - IT Solutions.
What is Daniel Gonzalez's email address?
Daniel Gonzalez's email address is da****@****tri.com
What schools did Daniel Gonzalez attend?
Daniel Gonzalez attended University Of Hertfordshire, Chicken Shed Theatre Company, Southgate School.
What are some of Daniel Gonzalez's interests?
Daniel Gonzalez has interest in Poverty Alleviation, Music, Children, Education.
What skills is Daniel Gonzalez known for?
Daniel Gonzalez has skills like It Strategy, It Service Management, It Solutions, Website Development, Website Updating, Website Creation, Customer Service, Customer Support, Microsoft Technologies, Telecommunications, Time Management, Process Improvement.
Who are Daniel Gonzalez's colleagues?
Daniel Gonzalez's colleagues are Emad Zorevand, Andreas Karlberg, Madeleine Hansford, Jan Furnes, Alfred Övång, Trudie Hughes, Ola Walvenius.
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2marriott.com, belmond.com
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