Daniel Gooch Email & Phone Number

Orlando, Fl, Us

• Provide clerical, organizational, and administrative support to the Senior VP of Retail Services.• Organize monthly Board meetings for RTN Realty Advisors, LLC and RTN Insurance Agency.• Create Excel spreadsheets and other media documents (i.e. Power Point) as needed.• Maintain EVP’s Outlooked calendar and travel arrangements. • Helped streamline processes for external and internal audits.• Assisted in implementing a company-wide training source, RTN University.• Coordinate annual RTN Good Works Foundation Golf Tournament.• Successfully developed and implemented the HR Department’s Hiring and Onboarding website.• Assist HR in job postings, affirmative action reporting and recruiting. • Collaborate with both Retail and Operations on implementing new projects.• “Go To” colleague for software applications utilized within the institution.

North Reading, Ma

• Present company’s products to all potential customer’s, closed sales, developed leads and identified sales opportunities to expand customer range • Work with new customer’s and scheduled 1-on-1 appointments for larger customer accounts • Process weekly payroll using Service CEO Software• Generate repeat business through successful customer follow-up• Manage all customer billing, scheduling, and general account inquiries • Update revenue capacity on a weekly basis

Boston

• Managed facility and staff by overseeing a multi-level fitness complex of over 114,000 sq. ft. and 5,000 members• Oversaw Reception Department, training, scheduling, and interviews• Prepared and reconciled all club transactions • Handled all customer related issues, complaints, concerns, and questions that my staff felt needed my attention• Responsible for member account billing, scheduling, processing, and reconciliations• Held a part time sales goal and managed leads on a monthly basis

Cambridge, Ma

• Managed, hired, and trained staff within the Customer Service Department• Completed bi-weekly payroll reports and processed all payments and deposits for all departments• Scheduled and coordinated meetings, interviews, appointments, and conference calls with vendors• Evaluated front desk staff on a regular basis and identified the areas of development• Responsible member account billing, scheduling, processing, and reconciliations