As an IT professional, my job profile includes performing critical maintenance and updates on Microsoft workstations and servers, supporting the corporate data center, and maintaining and supporting Active Directory. Additionally, I have experience in maintaining and supporting VM servers running vSphere, building, configuring, and installing application software on Windows servers, and ensuring daily, weekly, and monthly backups using Arcserve backup and rubrik.In my role, I have also provided exceptional support to users, suppliers, and vendors. I am well-versed in providing Windows updates and software updates via SCCM and PDQ. My expertise in these areas has enabled me to ensure seamless operations across multiple systems and minimize any potential downtime.With expertise in Azure, Exchange, and Intune mobile device management, I design, implement, and manage complex systems. I maintain and optimize Azure and Exchange environments, configure Exchange Server, and manage mobile device policies. I'm a proactive problem solver, providing exceptional customer service and collaborating with cross-functional teams to deliver projects on time and within budget while ensuring system security. Dedicated, self-motivated, and result-oriented..Overall, I take great pride in my ability to provide excellent service to my organization. I am a dedicated and driven professional with a strong focus on providing the highest level of support for all aspects of IT operations. I look forward to leveraging my skills and expertise.