Daniel Gossett Email & Phone Number

GameStopResponsible for logging in to the computer system all incoming and out going calls from service techs in the field, for correctness and accuracy. Call Center Computer Tech.Responsible for incoming calls from GameStop storesTroubleshooting computer problems and install problems

Responsible for the correctness of all parts and lights on all Service trucks. Conducting DOT inspections on all trucks leaving shop for all service calls.* Responsible for Western Michigan region,* Manage the Customer service group, * Review and approve financial and work related audits* Managed Electrical troubleshooting team.

Responsible for correct readings and adjustment of additives to Iron for hardness of Iron• Responsible for Iron transportation group• Responsible for Iron & Mold Department• Managed operating smelter, crane, and hold deck teams.

Responsible for all floor activity, including quality control of customerjobs. I checked and approved original set ups for correctness and did inner job auditing for consistency and accuracy. I gave final approval forfinished product before shipping, I assisted operators in color matching ink, tracked down both technical and mechanical problems with their machines, assisted with press maintenance and kept records for tracking, My responsibility also covered inventory control of inks and other consumables. • PC Tech• Operator on 4120/4140 Mark Andy 16inch 2 and 4 color presses• Operator on Allied Gear 7 and 9 inch 2 and 4 color presses• In charge of computer color matching for standard and special inks• Prestaged all presses – pulling dies, paper and inks• In charge of all press operations• Implemented press archiving system• Assisted customer service on technical issues related to orders

Started as a Dot Etcher and advanced to shift Color Manager, responsible for all color breaks for catalogs and color corrections. Managed all aspects of the digital proofing systemSet up the first Digital Proofing System with DuPont in the United States, and set up five color matchesImplemented maintenance and color matching record system PC computer Tech.Did troubleshooting for network connectivity among three computer platforms: Unix, IBM/PC, and Macintosh

Worked on the retouching, of many high circulation /profile publications. Some of which were House and Garden, Mademoiselle, Vanity Fair, Brides. Traveler and G.Q.Maintained processor, Chromalin and Match Print equipment also mixed chemicals. Became proficient in wet/dry Dot etch and color theory Performed all Dot Etching work for Outside Magazine and Walgreen's Advertisements.Did color corrections and photo retouching.

Aas, Medical Assistant, 3.74

Activities and Societies: Phi Theta Kappa, Med Assist Club

Education record

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