Daniel Gray Email & Phone Number

Staffordshire, England, United Kingdom

- Managed cases on the Ukraine Pet Travel team, ensuring that refugees had all necessary documents for bringing their pet/s to the UK. Worked on over 50 cases during my time with the APHA, helping to maintain the UK's Rabies free status for pets.- Triaged welfare calls and emails pertaining to farmed livestock in the UK, recording all details of the concerns and passing on to the relevant Duty Area Veterinary team to ensure the concerns were investigated.- Advised farmers and members of the public by phone and email as part of the Customer Advice Team, assisting with queries related to many areas from imports/exports of animals and food to setting up registrations/records as livestock keepers in England.

Manchester, England, United Kingdom

- Assisted customers with shopping both at the tills and on the shop floor, ensuring every customer felt satisfied with their experience.- Provided cover for colleagues in a variety of roles around the shop.- Supported company led schemes for the MyMorri app through leafleting and talking with customers to update them on changes and benefits for their shopping.

Staffordshire, England, United Kingdom

- Maintained a high level of customer service at the tills and on shop floor by helping customers make sure they purchased the correct items for their cars and bikes.- Installed bulbs, wiper blades and batteries as well as assisting higher qualified technicians with the installations of driver cameras and other higher range specifications.- Performed regular vehicle checks to ensure customers had the correct tire pressure and fluid levels as well as checking for chips and cracks in windscreens or faulty air conditioning systems.

Staffordshire, England, United Kingdom

- Helped customers with shopping across a range of items to improve their homes and gardens.- Offered cover for all departments across the store, including Hardware, Decor and Seasonal, often working plenty of overtime per week across the shop.- Facilitated the leave of a supervisor through taking on higher roles such as creating the rotas and attending meetings to update the store manager on how the department was performing.