• Daily business, email, solving incidents. • SAP users administration.• Client copy, create client, delete client.• System copy ABAP + JAVA.• SAP Kernel Upgrade.• Oracle Upgrade and installation.• Update software components - patches.• OSS notes implementation.• DB administration (brtools - monitoring/administration of tablespaces).• ADS configuration.• TMS configuration.• SAP parameters configuration.• SAP systems decommissioning.• NetWeaver… Show more • Daily business, email, solving incidents. • SAP users administration.• Client copy, create client, delete client.• System copy ABAP + JAVA.• SAP Kernel Upgrade.• Oracle Upgrade and installation.• Update software components - patches.• OSS notes implementation.• DB administration (brtools - monitoring/administration of tablespaces).• ADS configuration.• TMS configuration.• SAP parameters configuration.• SAP systems decommissioning.• NetWeaver administration.• Oncall Duty Show less

• Monitoring, updating, deleting, restarting SAP jobs on demand.• TWS and Control-M scheduling and configuration (integrated with SAP jobs).• Providing first level monitoring support of SAP systems and all the interfaces connected to it.• Performing transport requests between SAP systems.• Stop and start SAP systems on demand.• Checking system logs and identifying issues. • Importing support packages.• SAP spool administration.• Providing support for OS level… Show more • Monitoring, updating, deleting, restarting SAP jobs on demand.• TWS and Control-M scheduling and configuration (integrated with SAP jobs).• Providing first level monitoring support of SAP systems and all the interfaces connected to it.• Performing transport requests between SAP systems.• Stop and start SAP systems on demand.• Checking system logs and identifying issues. • Importing support packages.• SAP spool administration.• Providing support for OS level scripts.• On-call duty. Show less

• Monitoring SAP jobs in others applications used for SAP job planning, TWS (tivoli workload scheduler), Control M.• Planning / canceling / restarting / optimizing jobs on-demand or based on a analysis, in TWS, Control M• Shows status reports for the management team.• Providing telephone support in a predefined context outside of working hours.• Working side by side with level 2 support for a quicker solution.• Checking job logs, identify the issue and correct it.• TWS… Show more • Monitoring SAP jobs in others applications used for SAP job planning, TWS (tivoli workload scheduler), Control M.• Planning / canceling / restarting / optimizing jobs on-demand or based on a analysis, in TWS, Control M• Shows status reports for the management team.• Providing telephone support in a predefined context outside of working hours.• Working side by side with level 2 support for a quicker solution.• Checking job logs, identify the issue and correct it.• TWS and Control-M scheduling and configuration (integrated with SAP jobs)• Providing first level monitoring support of SAP system and all the interfaces connected to it.• Performing transport requests between SAP systems.Acquired skills:• Teamwork• Stress resistance• Customer Service Skills: Patience, Positive Language Show less

• Provide support to the Bank’s personnel for all internal applications, FlexCube, SAP Business Objects, XML, TWS, via phone/email/console.• Provide basic support for hardware, peripherals, network access, provide basic administration of computer accounts and passwords, troubleshoot computer problems, determine source of the problem and advice on appropriate action.• Interface with the other Bank’s departments to resolve the raised issues.• Respond promptly and efficiently and in a… Show more • Provide support to the Bank’s personnel for all internal applications, FlexCube, SAP Business Objects, XML, TWS, via phone/email/console.• Provide basic support for hardware, peripherals, network access, provide basic administration of computer accounts and passwords, troubleshoot computer problems, determine source of the problem and advice on appropriate action.• Interface with the other Bank’s departments to resolve the raised issues.• Respond promptly and efficiently and in a friendly, professional manner to customers.• Monitor e-mails, messages, and related information for support inquiries.• Create accounts, user groups , granting rights in Active Directory.• Create mailboxes in Microsoft Exchange Console, granting rights and permissions on mailboxes. Show less

Private company .Responsibilities:• Troubleshooting computers and installing software, Microsoft Windows, Office, Others• Hardware knowledge.• Good knowledge of Windows operating systems: installation, operation, troubleshooting.• Experience in hardware assembly and troubleshooting computers.• Good skills of interaction and communication with customers.• Ability to propose / provide solutions for different problems encounter.• Proactive confidence.