Daniel Greene Email and Phone Number

• P&L responsibility for ~$40 million in revenue, ~100 employees• Established strategic partnerships with three international manufacturing technology companies that led to six new proprietary drilling products that continue to lead the market in cost, performance, reliability, and safety.• Took ownership of the previously struggling ERP implementation and built a culture of accountability among the senior leaders that cascaded throughout the organization.• Strengthened operational communication, performance and analysis through adoption and administration of Microsoft 365 products (Teams, PowerBi, Office, SharePoint, OneDrive).• Built robust real-time internal and external reporting capabilities in PowerBi by connecting multiple disparate data sources from all areas of company (Operations, Finance, Manufacturing, and HR).• Integrated Field Sales, Service Quality, HSE, Engineering and Operations Controller groups into the operation, which aligned efforts and provided clarity with respect to unit revenue/costs.• Assumed company safety responsibilities in 2017, including all local, state, and federal reporting.• Improved culture by encouraging transparency, teamwork, diversity of thought, and trust across organization, while reducing employee turnover.

• Responsible for all aspects of Quality for manufacturing, assembly and field services, including Customer Concerns, Defect Resolution, ISO 9001, Auditing, QMS, and Reporting KPI’s.• Developed and implemented Quality Strategy, Organizational Structure, and Quality Processes to prevent defects and improve Customer Satisfaction, ensuring clear communication up to senior leadership and down to shop technicians.• Increased downhole tool success rate from 89% to 98.7% through staged equipment redesigns without increasing planned capital expenditures and reducing overall maintenance time and cost.• Improved Customer Relationships through effective management and communication of technical concerns, reporting status updates on equipment upgrades, and hosting Customer reviews.

• Monitored and managed the performance optimization of drilling technicians and equipment in downhole applications. Managed projects from conception to commissioned equipment. Designed and implemented measurement and control systems.• Developed and maintained documentation of equipment drawings, performance specifications, repair and maintenance procedures, defect investigations, root cause analysis, and efficient inventory levels.• Specialized in data mining, statistical analysis, performance reporting and analysis, optimizing equipment designs in AutoCAD, and customer support.• Built sustained relationships with coworkers, customers, and vendors at supervisory and field support levels.