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Daniel Gregory Email & Phone Number
Director of Customer Experience and Logistics
at
Digital MVMT
1 work email found
@digitalmvmt.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Customer Experience and Logistics
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Daniel Gregory? Overview
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Quick answer
Daniel Gregory is listed as Director of Customer Experience and Logistics at Digital MVMT, a company with 12 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a work email signal at digitalmvmt.com and a matched LinkedIn profile for Daniel Gregory.
Daniel Gregory previously worked as Director of Customer Experience & Logistics at Digital Mvmt and Head of Operations at Swiss Madison®. Daniel Gregory holds Ba, Music Industry Management/ Business Administration from Monmouth University.
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Email format at Digital MVMT
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*@digitalmvmt.com
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Profile bio
About Daniel Gregory
13+ years of work experience in operations, logistics, quality control, and customer service, with a passion for excellence, innovation, and collaboration. As the Head of Operations at Swiss Madison, a leading online retailer of bathroom products, I oversee all aspects of warehouse management, customer service, and outbound order processing, ensuring efficiency, accuracy, and satisfaction throughout the supply chain. I am motivated to provide high-quality, products and services to all clients, and I bring diverse perspectives and experiences to the team, having worked and studied in different countries and industries.I manage multiple warehouses nationally, partner with 3PLs internationally, hire and support warehouse site leaders, work closely with drayage teams, supply chain vendors, and material suppliers, and prevent/resolve problems upstream and downstream in the supply chain. I also establish and maintain KPIs and performance metrics for customer service representatives, develop and implement SOPs, training guides, and onboarding materials, and ensure best-in-class service and resolution for our customer base. Additionally, I oversee and collaborate with the Operations Development Partner and team to ensure outbound order efficiency, working with vendor requirements, LTL/FTL carriers, bulk and single unit orders, and implementing automation and improvement initiatives. I leverage my skills in leadership, training, and customer service to empower my team, facilitate communication, and drive results.
Listed skills include Recruiting, Microsoft Office, Customer Service, Social Networking, and 25 others.
Current workplace
Daniel Gregory's current company
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Digital Mvmt
12 roles
Daniel Gregory work experience
A career timeline built from the work history available for this profile.
Director Of Customer Experience & Logistics
Current
Digital Mvmt
Jun 2023 - Present
Head Of Operations
Head of Operations: Warehouse Management, Customer Service & Outbound Order Processing.Warehouse Management:Oversee all activities, IB & OB operations, and staffing for multiple warehouses nationally. Partner with 3PLs both nationally and internationally to ensure product storage and/or fulfillment. Hire, onboard, and support warehouse site leaders. Work.
Jul 2022 - Nov 2023
Global Supply Chain Training Manager: East Coast; Wayfair
- Training Management for Wayfair’s largest campus globally: Responsible for hiring, training, tracking & fully supporting Site Ambassadors and Training Supervisors to execute a variety of training objectives & KPI’s
- Create & execute Training & Development opportunities from entry to executive level stakeholders throughout the employee journey
- Project-manage a combination of virtual and in-person training events ranging from DEI, safety, onboarding, process updates & career growth
- Providing multiple 8 week-long virtual trainings to leadership teams in both North America and Europe on effective leadership skills
- Creation of SOPS and Job Instruction materials on numerous diverse topics
- Supporting ‘Process Definition’ Team with creation of Covid response plan
Jul 2020 - Apr 2022
North America; Quality Control Manager, Operational Excellence
- Created and deployed Wayfair’s inaugural global Quality Control Program
- Collaborated with Operations and Analytics teams to strategically target, isolate & improve low performing products in partnership with suppliers
- Achieved $2.4M in cost avoidance within initial year of scaling program from 1 site to 3 continents while directly overseeing regional QC leaders
- Created tracking and data reporting to ensure consistency across all sites
- Partnered with ITS to build Nexus technology to tag damages in real time
May 2019 - Jul 2020
East Regional Quality Control Specialist; Product Performance
- Responsible for managing all aspects of Wayfair’s inbound quality activities across East regional sites.
- Ensuring product is properly flagged, diverted and inspected and that all results are captured accurately.
- Resource to the QC departments and site leadership to be leveraged as a subject matter expert and to coordinate training, standardization and continuous improvement activities.
Jul 2018 - May 2019
Supply Chain Specialist
- Implemented global product settings on incoming Fulfilment inventory
- Collaborated w/ 3rd party vendors to ensure e-commerce ready products
- Supported the launch and set up of 3 fulfilment centers totaling 2.6M sq ft.
- Skills & experience in Labor Mgmt., Project Planning, Cost Analysis, Ticket Resolution, Reporting, QC Inspection, Supply Allocation, Metrics Tracking, Cultivating Best Practices, AQL & Isolating Root Cause of Damage
May 2016 - Jul 2018
Operations And Logistics Manager
- Managed all product delivery to customer base, Shipping / Receiving, DOT and safety standards, inventory, supplies and employee resource support
- Direct customer relations with hundreds of repeat and new customers, multiple manufacturers and numerous in-house and external designers
- Responsible for creating daily delivery schedule with optimized efficiency
- Frequent partnership with B2C/B2B relations and 3rd party vendors
Jun 2013 - May 2016
Seo, Social Media And Mobile Recruiting Consultant
- Employer brand broadcasting and development, web site traffic growth.
- Strategic Consulting, including business plan & sales strategy development.
Nov 2012 - Jun 2013
Associate Manager
Sovran Acquisition
Assist customers in navigating Legal Agreements/Rentals. Handle all business Financial Transactions/Banking Activities. Client Relations and onsite Property Management.
Feb 2012 - Oct 2012
Residential Assistant
Semester Long Poition; Responsible for the administration of policies & procedures for a building of 160 studentsAccountable to the Director of Residence Life to enforce policy including; alcohol misuse, noise violations, property damage and conflict resolutionPrepared detailed written reports & evaluationsDiffused & mediated high tension situations
Sep 2010 - Dec 2010
Lead Assistant
Exeter Remodeling
Rehired four consecutive summers completing home renovations/remodeling. Well experienced with powerful tools, fast paced physical labor and hands-on tasksAssisted with all procedures from architectural design to finishing touches.
Jun 2005 - Aug 2008
4 education records
Daniel Gregory education
Ba, Music Industry Management/ Business Administration
Monmouth University
Semester Abroad, Music/Business
Macquarie University
Ff1, First Responder/ Ff1
Monmouth County Fire Academy
Education record
Roxbury High School
FAQ
Frequently asked questions about Daniel Gregory
Quick answers generated from the profile data available on this page.
What company does Daniel Gregory work for?
Daniel Gregory works for Digital MVMT.
What is Daniel Gregory's role at Digital MVMT?
Daniel Gregory is listed as Director of Customer Experience and Logistics at Digital MVMT.
What is Daniel Gregory's email address?
AeroLeads has found 1 work email signal at @digitalmvmt.com for Daniel Gregory at Digital MVMT.
Where is Daniel Gregory based?
Daniel Gregory is based in New York City Metropolitan Area, United States, United States while working with Digital MVMT.
What companies has Daniel Gregory worked for?
Daniel Gregory has worked for Digital Mvmt, Swiss Madison®, Wayfair, Zaksons Fine Furniture & Interior Design, and Optijob.
How can I contact Daniel Gregory?
You can use AeroLeads to view verified contact signals for Daniel Gregory at Digital MVMT, including work email, phone, and LinkedIn data when available.
What schools did Daniel Gregory attend?
Daniel Gregory holds Ba, Music Industry Management/ Business Administration from Monmouth University.
What skills is Daniel Gregory known for?
Daniel Gregory is listed with skills including Recruiting, Microsoft Office, Customer Service, Social Networking, Human Resources, Powerpoint, Microsoft Word, and Research.
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