Affiliate Program Manager
Current
Jan 2022 - Present
AeroLeads people directory · profile
Daniel Grim Email & Phone Number
SaaS and Product Support Specialist
at
Golden Frog, GmbH
1 work email found
@goldenfrog.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
SaaS and Product Support Specialist
Location
Austin, Texas, United States
Company size
Who is Daniel Grim? Overview
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Quick answer
Daniel Grim is listed as SaaS and Product Support Specialist at Golden Frog, GmbH, a company with 54 employees, based in Austin, Texas, United States. AeroLeads shows a work email signal at goldenfrog.com and a matched LinkedIn profile for Daniel Grim.
Daniel Grim previously worked as Affiliate Program Manager at Golden Frog, Gmbh and Product Support Specialist at Golden Frog, Gmbh. Daniel Grim holds General Studies from Blinn College.
Company email context
Email format at Golden Frog, GmbH
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{first_initial}{last}@goldenfrog.com
89% confidence
AeroLeads found 1 current-domain work email signal for Daniel Grim. Compare company email patterns before reaching out.
Profile bio
About Daniel Grim
I've been working in IT support and customer service for over 10 years. I've become proficient in reading customers' feelings and attitudes; I know when they're satisified, and I know when they're not happy or expect more. I strive and encourage other employees to address these feelings before the customer has to say the words "I am not satisfied."I'm also a customer of many brands myself. Based on my years of work as a customer service and technical support agent, and my years of experience interacting with various different customer service departments from the consumer standpoint, I will be a valuable addition to any technical support or customer service team.
Current workplace
Daniel Grim's current company
Company context helps verify the profile and gives searchers a useful next step.
Golden Frog, Gmbh
6 roles
Daniel Grim work experience
A career timeline built from the work history available for this profile.
Product Support Specialist
Current
Jan 2021 - Present
Customer Success Level 2
-Helping customers through the entire customer journey from presales, to onboarding, to troubleshooting any issues they might have, and all the way to retention and processing refunds if necessary-Updating the status page on the company website to alert customers of current and upcoming events or outages-Working with several different brands and products.
May 2019 - Jan 2021
Customer Success Level 1
-Handling all entry-level contacts with customers through email (Zendesk), live chat, and phone contacts-Assisting customers with various products including VPN, Usenet, email, and gaming software-Escalating issues to higher levels as needed, gathering and consolidating all related information to facilitate the fastest resolution time possible-Assisting.
Jan 2016 - May 2019
Tsr Training Mentor
-Training newly hired technical support representatives, emphasizing company protocol on support calls and coaching company requirements, goals, and expectations-Instructing and assisting new hires with setting up their home computers for work, including VPN setup and software installation, frequently using remote software such as LogMeIn-Completing daily.
Jan 2013 - Jan 2016
Tsr L1
-Providing support and technical expertise for customers requesting assistance from as many as four different ISPs in a given day-Maintaining careful documentation of each individual customer contact-Working in as many as 8 different proprietary and enterprise-level tools to satisfy customer queries and reqeusts-Using remote support software to diagnose.
Jul 2008 - Jan 2013
Team & coworkers
Colleagues at Golden Frog, GmbH
Other employees you can reach at goldenfrog.com. View company contacts for 54 employees →
MB
Mardasia Berry
Colleague at Golden Frog, GmbhAustin, Texas Metropolitan Area, United States
View →
JH
Joey Huddleston
Colleague at Golden Frog, GmbhWilliamsburg, Kentucky, United States, United States
View →
MG
Manuel Gonzales Gomez
Colleague at Golden Frog, GmbhSantiago, Santiago Metropolitan Region, Chile, Chile
View →
PI
Pedro Izaguirre
Colleague at Golden Frog, GmbhAustin, Texas, United States, United States
View →
Mardasia Berry
Colleague at Golden Frog, GmbhAustin, Texas Metropolitan Area, United States
View →
JH
Joey Huddleston
Colleague at Golden Frog, GmbhWilliamsburg, Kentucky, United States, United States
View →
MG
Manuel Gonzales Gomez
Colleague at Golden Frog, GmbhSantiago, Santiago Metropolitan Region, Chile, Chile
View →
PI
Pedro Izaguirre
Colleague at Golden Frog, GmbhAustin, Texas, United States, United States
View →
1 education record
Daniel Grim education
FAQ
Frequently asked questions about Daniel Grim
Quick answers generated from the profile data available on this page.
What company does Daniel Grim work for?
Daniel Grim works for Golden Frog, GmbH.
What is Daniel Grim's role at Golden Frog, GmbH?
Daniel Grim is listed as SaaS and Product Support Specialist at Golden Frog, GmbH.
What is Daniel Grim's email address?
AeroLeads has found 1 work email signal at @goldenfrog.com for Daniel Grim at Golden Frog, GmbH.
Where is Daniel Grim based?
Daniel Grim is based in Austin, Texas, United States while working with Golden Frog, GmbH.
What companies has Daniel Grim worked for?
Daniel Grim has worked for Golden Frog, Gmbh and Telenetwork.
Who are Daniel Grim's colleagues at Golden Frog, GmbH?
Daniel Grim's colleagues at Golden Frog, GmbH include Mardasia Berry, Joey Huddleston, Manuel Gonzales Gomez, and Pedro Izaguirre.
How can I contact Daniel Grim?
You can use AeroLeads to view verified contact signals for Daniel Grim at Golden Frog, GmbH, including work email, phone, and LinkedIn data when available.
What schools did Daniel Grim attend?
Daniel Grim holds General Studies from Blinn College.
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