Daniel H. Email & Phone Number

Mascotte, Fl, Us

Foster City, Ca, Us

• Revolutionized technical support processes for 25+ premier clients; minimized downtime by 40% and raised customer satisfaction scores by 25% within a six-month period.• Fostered executive and technical relationships within designated accounts, resulting in a 30% boost in client satisfaction scores and a 15% increase in upsell opportunities over a 12-month period.• Analyzed and penetrated niche market segments, orchestrating tailored marketing strategies that achieved a 22% increase in client acquisition and produced an additional $500K in annual revenue.• Launched a precision-targeted upsell campaign utilizing in-depth data analysis and bespoke communications, elevating Annual Subscription Value (ASV) by 15% and substantially boosting revenue within the assigned account.• Convey customer requirement to Product Management, Marketing and Engineering teams.• Streamlined customer support procedures by integrating Solution Architects and Subject Matter Experts into the process; reduced ticket resolution time by 30% and improved customer loyalty by 18%.• Response to customer questions on technical and business related issues.• Engineered bespoke sales presentations focused on individual client needs, improving conversion rates by 30% and securing $500K in extra sales within six months.• Managed detailed Quarterly Business Reviews with customers, enhancing service utilization and offering strategic recommendations; contributed to a 30% uptick in service adoption and a 10% revenue gain.

Dallas, Tx, Us

• Pioneered a strategic sales initiative, enhancing lead generation by 35% and achieving a 28% growth in monthly revenue through optimized sales funnels and targeted outreach.• Executed comprehensive management of the AT&T cybersecurity solutions sales cycle, from prospecting to finalizing deals, which led to a 25% uplift in annual revenue in the designated territory.• Designed specialized technical solutions that empowered Account Executives' upselling efforts, achieving a 30% growth in service contracts and contributing an additional $150,000 in revenue.• Surpassed monthly sales targets by an average of 20%, achieving top sales performer status and contributing to a 15% increase in overall annual revenue.• Implemented comprehensive activity tracking and measurement system in Salesforce, leading to a 22% increase in forecasting accuracy and enabling more timely decision-making for management.• Fostered and nurtured strategic partnerships with key stakeholders, driving a 40% increase in cross-functional collaboration and uncovering new business opportunities that boosted revenue by $500k annually.● Manage sales opportunities across the customer lifecycle, including training agents and working directly with customers● Qualify leads and closely collaborate with Solution Providers to uncover the customer business needs, gather and analyze information about the application and associated requirements and provide additional training on processes and new products● Support over 75 agents through informative lectures on the value of selling cybersecurity products to customers of AT&T, including product and service presentations, cybersecurity trends and consultative selling techniques● Closely collaboration with Solution Providers to design and develop AT&T solutions based on the customer needs, ensuring effective project management throughout the orders and system processes

Dallas, Tx, Us

● Define and execute a sales strategy for my assigned sales center● Present AT&T cybersecurity solutions and run full sales cycle from prospecting net new to negotiating terms and pricing, to closing qualified opportunities in your territory.● Strong Account planning and execution to deliver on revenue accountability to C-Level prosprective clients and resellers.● Consistently meet and exceed monlty/quarterly/annual quota objectives.● Organize, prepare, track, and measure daily activity to forecast metrics utilizing Salesforce.● Natural at developing relationships and identifying opportunities and making them impactful

Dallas, Tx, Us

Accountable for meeting sales and revenue goals by planning and executing a sales strategy within a module of Solutiomn Providers in the Alliance Channel. Manage sales opportunities from qualify to close during the sales process& including coaching / training the Agent when appropriate, and working directly with the customer on sales opportunities. Work closely with Solution Providers to uncover the customers business needs by helping them gather and analyze information about the application and associated requirements. Work with Solution Provider to compile information and engage the appropriate resources --including technical support, product management, and any other specialists who can assist with developing the appropriate solution. Responsible for consulting with Solution Providers in selling and supporting company products and systems. Work closely with the Solution Provider to design and develop AT&T solutions based on the customers needs. This includes working with Technical Marketing, Offer Management, and other support resources to create a comprehensive proposal which may include network design diagrams, AT&T benefit statements, pricing and contracts.Help Solution Provider to present proposal to the customer, including setting appropriate expectations relative to AT&T sales and provisioning process, and gain customer acceptance of the offer. Work with Contract Specialist and FMM to over-see the contract handling process. Incumbents have a full, working knowledge of assigned company products and services

Dallas, Tx, Us

price, contract, place orders, and manage orders to completation.

Dallas, Tx, Us

• Accountable for meeting sales and revenue goals by planning and executing a sales strategy within a module of Solution Providers in the Alliance Channel. • Manage sales opportunities from qualify to close during the sales process & including coaching / training the Agent when appropriate, and working directly with the customer on sales opportunities. • Work closely with Solution Providers to uncover the customers’ business needs by helping them gather and analyze information about the application and associated requirements. • Provide additional training on new and old processes and also new products.• Work with Solution Provider to compile information and engage the appropriate resources --including technical support, product management, and any other specialists who can assist with developing the appropriate solution. • Responsible for consulting with Solution Providers in selling and supporting company products and systems. This would include services as Managed Security Services, Managed Internet Services, Virtual Private Networks, Application sales, and more.• Work closely with the Solution Provider to design and develop AT&T solutions based on the customers’ needs and project managing the process of the orders and systems as they are ordered.• Working with Technical Marketing, Offer Management, and other support resources to create a comprehensive proposal which may include network design diagrams, AT&T benefit statements, pricing and contracts.Help Solution Provider to present proposal to the customer, including setting appropriate expectations relative to AT&T sales and provisioning process, and gain customer acceptance of the offer. • Work with Contract Specialist and Technical Sales Consultant 3, to over-see the contract handling process. Incumbents have a full, working knowledge of assigned company products and services.

Master'S Of Science, Cybersecurity

Bachelor Of Science Management, Health/Health Care Administration/Management

Bachelor Of Science - Bs, Health/Health Care Administration/Management

Education record