Showbie is a hybrid learning platform empowering millions of educators to quickly and easily manage classroom workflow and deliver personalised feedback to students of all learning abilities on any device. With a variety of built-in annotation tools that can be placed on any file type, students can demonstrate their learning, and receive feedback in the way that suits them best. Create an interactive classroom so learning can happen anywhere. Socrativeis the classroom app for formative… Show more Showbie is a hybrid learning platform empowering millions of educators to quickly and easily manage classroom workflow and deliver personalised feedback to students of all learning abilities on any device. With a variety of built-in annotation tools that can be placed on any file type, students can demonstrate their learning, and receive feedback in the way that suits them best. Create an interactive classroom so learning can happen anywhere. Socrativeis the classroom app for formative and summative assessments that’s easy for teachers and fun for learners. With Socrative you can quiz and grade at the speed of learning from any device by assessing student understanding with prepared activities or on-the-fly questions. Detailed reports are generated in real-time so you can visualise learning and know the next step to take in your students’ learning journey. Show less

With over 40 years’ experience, IRIS is the UK's market-leading provider of business-critical software and services to the UK accountancy, payroll and education sectors. These solutions are delivered as a choice of integrated on-premise software and cloud-based applications - managed under the leading IRIS, PTP, KashFlow, Keytime, Taxfiler, Cascade, 12pay, Star, Earnie, PS Financials, ParentMail, Contact Group and School Asset Manager brands. They serve over 21,000 Accountancy Practices, 11,000… Show more With over 40 years’ experience, IRIS is the UK's market-leading provider of business-critical software and services to the UK accountancy, payroll and education sectors. These solutions are delivered as a choice of integrated on-premise software and cloud-based applications - managed under the leading IRIS, PTP, KashFlow, Keytime, Taxfiler, Cascade, 12pay, Star, Earnie, PS Financials, ParentMail, Contact Group and School Asset Manager brands. They serve over 21,000 Accountancy Practices, 11,000 education organisations and more than 80,000 small and mid-sized businesses, corporates, and payroll bureaus across a wide range of industry sectors. Show less

Tes Global is a digital education company that has been supporting educators for over 100 years. Our mission is to help teachers, schools and universities to develop and deliver the best education.- Account Management of assigned accounts from point of sale to renewal, owning and driving the customer account plans- Building and nurturing a long-term relationship with customers, including individual school’s and Multi Academy Trusts.- Complete focus on meeting customer… Show more Tes Global is a digital education company that has been supporting educators for over 100 years. Our mission is to help teachers, schools and universities to develop and deliver the best education.- Account Management of assigned accounts from point of sale to renewal, owning and driving the customer account plans- Building and nurturing a long-term relationship with customers, including individual school’s and Multi Academy Trusts.- Complete focus on meeting customer needs and customer satisfaction by ensuring they continually have the appropriate products and services solutions to help them easily find quality talent for their schools.- Being the ‘intelligent’ sale expert Using data and insights to become an expert in the assigned accounts and their regions, a trusted advisor and ‘recruitment needs partner’ to the customers Acting as a gateway to and champion of Tes Global products and services, and being the ‘go-to’ person for Tes Global insights and solutions Understanding and effectively conveying the Tes value story, continually identifying and securing further sales opportunities, selling the appropriate solution and ensuring the customer is retained within Tes- Acting as a main conduit for information, insights, data, trends from the business to the customer and back to the business. Show less

Selling and demonstrating IT cloud based systems within the education sector.Making a high volume of high quality outbound and inbound telephone calls to new business prospects and existing customers in order to uncover their needs and sell appropriate products.Deal promptly with enquiries from new business prospects and existing customers to maximize sales revenue and company profit. Deal with customer complaints and manage these for start to finish to ensure a positive outcome… Show more Selling and demonstrating IT cloud based systems within the education sector.Making a high volume of high quality outbound and inbound telephone calls to new business prospects and existing customers in order to uncover their needs and sell appropriate products.Deal promptly with enquiries from new business prospects and existing customers to maximize sales revenue and company profit. Deal with customer complaints and manage these for start to finish to ensure a positive outcome. Experience in dealing with customer retention’s with a high percentage success of keeping the client. Account manage existing customer to ensure the client remains up to date with current software and up sell new products.Accurately complete daily administration to ensure orders are dispatched promptly and correctly and keep CRM system up to date.Maintain excellent knowledge of all company products and services being able to fully explain and demonstrate the product when necessary.Keep up to date with competitor products and services along with any development within the industry. Show less

Charged with the responsibility of ensuring consistency throughout the business and airline operations; operating in a dual role as Cabin Manager and Customer Service Trainer effectively leading service standards and sales initiatives; • Responsible for driving spend per head and exceeding targets ensuring customers receive an outstanding journey experience across every flight. • Accountable for the performance management of cabin crew and the use of service recovery balanced… Show more Charged with the responsibility of ensuring consistency throughout the business and airline operations; operating in a dual role as Cabin Manager and Customer Service Trainer effectively leading service standards and sales initiatives; • Responsible for driving spend per head and exceeding targets ensuring customers receive an outstanding journey experience across every flight. • Accountable for the performance management of cabin crew and the use of service recovery balanced against future revenue; on aircraft coaching and development of crews, both verbally and via written assessments.• Securing long term revenue growth and business success by building relationships with both internal and external stakeholders. • Training and motivating cabin crew across different aspects of customer service skills to ensure KPI's are not only met but exceeded at all times.• Inspire, motivate, coach and guide crew to provide exceptional experiences for customers.• Responsible for tracking performance against KPI’s, issuing constructive feedback to maintain and exceed revenue. • Maintaining an up to date knowledge regarding changes in policies and procedures, effectively adapting to change initiatives and implementing these across flight services and operations with specific responsibility for co-ordinating safety procedures. • Conducting flight checks; to verify the professional standard and development of cabin personnel identifying additional training where required. Key Achievements:• Achieved and exceeded individual target set with over 80% of basic salary earned in commission, securing the position as leading Cabin Manager in sales and revenue throughout the business.• Gained a wide variety of experience in dealing with general customer services within challenging situations, effectively utilising extensive skills to solve and de-escalate potentially volatile situations.• Customer Service star winner out from a team of 4,500 cabin crew during 2015. Show less

Responsible for driving business development and market growth on behalf of a leading training company, effectively securing sales for NVQ qualifications within Customer Service for businesses trading across the Midlands and North West; • Generating new leads by targeting and approaching new clientele, attending pre-booked appointments to secure new sales revenue.• Maintaining client relationships whilst developing new business and achieving set sales targets.•… Show more Responsible for driving business development and market growth on behalf of a leading training company, effectively securing sales for NVQ qualifications within Customer Service for businesses trading across the Midlands and North West; • Generating new leads by targeting and approaching new clientele, attending pre-booked appointments to secure new sales revenue.• Maintaining client relationships whilst developing new business and achieving set sales targets.• Remain proactive and responsive to prospective clients. Plan and prioritise customer/prospective contacts to guarantee achievement of agreed business targets.• Identifying key market areas to be targeted and presenting this information to all relevant parties.• Sales data analysis; highlighting achievements’ and areas where improvement can be made.• Development of sales strategy and initiating an action plan to deliver the strategy. Monitoring and striving to maintain high levels of quality, accuracy and process consistency.• Engaging in prime time periods enhancing the ability to adapt to change frequently in a fast paced environment. Key Achievements:• Core business revenue gained was Merlin Attractions, successfully securing an £850,000 contract delivering NVQ's across a number of merlin attraction sites. Show less

Delivering seamless sales and customer service to maximise business growth and repeat custom through on board sales and exceptional customer journey experiences; • Operating as part of a crew to deliver a diverse product range, supplied by a multitude of leading high street retailers to essentially maximise on board sales revenue. • Delivering product knowledge and sales skills to cross-functional teams, tracking progress and performance to ensure teams achieve KPI’s. •… Show more Delivering seamless sales and customer service to maximise business growth and repeat custom through on board sales and exceptional customer journey experiences; • Operating as part of a crew to deliver a diverse product range, supplied by a multitude of leading high street retailers to essentially maximise on board sales revenue. • Delivering product knowledge and sales skills to cross-functional teams, tracking progress and performance to ensure teams achieve KPI’s. • Maintain operational performance and efficiencies through open dialogue and alleviation facilitating change and conflict management at all levels.• Keeping up-to-date on cabin service developments; cooperating in improving technical installations in the cabin, in improving passenger safety and comfort, and refining the on-board service. Key Achievements:• Led the successful launch of a new inflight sales magazine, collaborating with marketing teams to deliver a product that achieved and succeeded targets set. Show less