Daniel Griffin Email & Phone Number

PROFFESSIONAL SUMMARY• Salesforce Certified: CPQ Specialist and Administrator2+ years of experience with Salesforce CPQ / Administration platform tools. Extensive knowledge in customizing Salesforce solutions to exceed business requirements.• Experience in driving solutions in the Salesforce Lightning and Classic Salesforce production environments.• Experienced in using Salesforce administrative tools to automate business processes while specializing in CPQ solutions for product and pricing.• Expertise in relationship-building, promoting user adoption of new technology, and communicating effectively to users, managers, and executives.• Enthusiastic, detail oriented and resourceful Sales/Customer Service professional with over 18 years of experience matching solutions to a client’s needs. SALESFORCE CPQ TECHNICAL SKILLS• Creating and configuring product bundles to facilitate sales quoting. Utilizing product options, features, option constraints, and configuration attributes.• Creating specific price and product rules with summary variables to drive unique results in the quote configuration process and utilizing lookup objects to manage relationships between large sets of data• Experienced creating MDQ products and using price dimensions to provide the ability to customize a subscription over the length of its term. • Experienced creating and implementing different pricing methods: discount schedules, block pricing, list, cost and “percent of total”• Customizing CPQ quote editor screen with custom actions (buttons and menus)• Creating guided selling scripts to provide sales agents with questions that will lead to a specific product.• Generating contracts and renewal opportunities from quotes• Generating orders from quotes and customizing using multiple orders based on quote line groups• Customizing quote templates using unique template contentSALESFORCE ADMIN TECHNICAL SKILLS• Creating and configuring Salesforce user accounts• Setting up org wide defaults and sharing rules• Configuring profiles, permission sets and role hierarchies• Creating and building custom reports and dashboards• Building automation processes using Salesforce workflow rules, process builder, approval processes, validation rules and flow builder• Building email templates with merge fields for email alerts, workflows, and advanced approvals

Listed skills include Salesforce Administration, Team Building, Salesforce Lightning, Salesforce.Com, and 17 others.