Utilize experience in modern management to influence executive leadership the value of driving migration, ultimately leading teams globally to implement platform and design of projects upon approval which lead to positioning Capital One as the leader among the banking industry.• Lead high performing geographically dispersed strategy team• Collaborated with Windows Engineering teams creating an excellent customer user experience.• Provided virtual training to operations teams around the world to provide best experience for the end user.• Designed and implemented Desktop Analytics and Intune in over 55,000 devices

Independently led the design of multiple projects with machine OS and management platform upgrades communicating consistently with executive leadership to implement end to end elements of each project ultimately ensuring an excellent user experience providing ease of upgrade.• Drove the design decision making throughout the migration of 50,000 devices from XP to Win 10• Owned the desktop management platform to upgrade SCCM to CM12 • Email, documentation, virtual, and in-person training to effectively guide engineering teams

Proficient technical expert responsible for managing and maintaining all Windows desktops/laptops and the servers that ran the management platform.