Project managing complex residential and commercial building claims while upholding the company's reputation and maintaining high KPI standards. Delivered comprehensive assessments and reports on large claim projects, consistently achieving an average revenue recovery of 30% within budget, resulting in significant profit margin boosts. Renowned for providing high-quality and thorough causation reports, complete with detailed planning and scheduling, which enable seamless communication and efficient processes with our valued clients and customers.Commercial Project Experience: • State School in Chevallum: Oversaw a $500k commercial refurbishment project for the North East building.• Artique Resort, Southport Gold Coast: Managed a $450k strata and commercial refurbishment project to address incidental damage.• Rivale Royale, Southport Gold Coast: Led structural and commercial repairs at a pier, with a project scope of $150k.• Merithon Suites, Southport Gold Coast: Directed a $250k strata and commercial refurbishment project in response to incidental damage.• Coco Republic, BNE Metro: Commercial refurbishment and fit-out project in response to incidental damage, with a project scope of $600k.• Factories Refurbishment Projects: provided estimates, managed the projects, and supervised the refurbishment and repairs of factories in the aftermath of flooding, with a project scope average of $250k.General duties: • Project management from the ground up. Client and customer communication for the repair life, including planning, scheduling, budgeting, problem-solving and organising contractors. • Site inspections, causation reports, identifying liability problems and flagging early adverse outcomes.• Applying a sound understanding of QBCC building codes, NCC, ABCA, and Work Health and Safety Act. • Allocating contractors for the projects. • Operating in platforms such as MS Excel, Google platforms, and Prime.

Project Management with a strong focus on residential buildings successfully estimated and supervised KPIs during the 2022 QLD floods. Effectively managed the recovery of claims, ensuring a healthy handover stage and upholding the company's reputation to a high standard. Through on-site construction assessments, I ensure thorough evaluations and maintain smooth communications and processes throughout the project lifecycle.• Site inspections, loss and repair estimation, causation reports, roof reports, and planning proposals. Provide consistent project updates and communication with key stakeholders per the company’s KPIs.• Project management for $50k size projects, proactively problem-solving situations associated with insurance work. Manage workload to meet deadlines and ensure the company's overall success in a cost-efficient and timely manner.• Allocating project contractors, including site supervision when required and delivering projects to their successful invoicing. • Improve customer service and relationship management.

Carpentry Leading Hand for high-end tier 2 commercial projects (Hickory Group) construction sites. 60-level Collins House $165 million project, 6-level Hickory Head Office - Market Lane $100 million project, and multiple commercial projects scoped under $1 Million under GSG lead.• Instructing and directing our qualified team, including commercial hired labourers and multiple construction trades, for high-end projects in collaboration.• Inspecting, building and/or replacing frameworks, including structural walls, floors, ceilings, roofs, door frames, furniture and other timber fixtures, installing structures and fixtures, such as windows and erect level.• Reading, manufacturing and interpreting blueprints and building plans to meet clients' needs.Designed, supervised, and manufactured high-end quality joinery (cabinet making) for kitchens, walk-in robes, cabinets, vanities, bookshelves, and libraries, among others.• Experienced in designing, building, and installing custom-made multi-task commercial retail fit outs such as wall paneling, ceilings, cabinetry, reception desks, among others.• Supervising and manufacturing high-end quality wall panelling and cladding, including operating factory machineries such as industrial panel saws, sanders, thicknessers, and edge banders, among others.

Managing pipeline projects as a Content & Learning Specialist. I lead the editorial processes for educational maths digital products, overseeing local and international teams. My leadership skills have been demonstrated through the successful management of a $5M project for the Mathematics team portfolio, with a proven track record of managing high-KPI projects and consistently delivering successful outcomes.• Supporting Building Business proposition, budgeting over $5M revenue projects, content creation and editing, team leader management. • Briefing, training and coordinating international teams across AUS, US, UK and India.• Briefing editors on technical edit aspects for each new batch of content.• Responding to, triaging, and helping troubleshoot editorial queries during edit checks.• Ensure editorial quality control across all Maths subjects. Create editorial briefs and guidelines to assist teams across different projects. • Mentored newer staff within inflight projects and supported the portfolio manager with the development list.Reasons for career transition: As a result of the overseas migration process, my background as a publisher and Bachelor's Degree with a major in Mathematics provided me with a solid foundation and sponsorship to work for a esteemed company such as Pearson. Following five successful years of leading projects with Pearson, I made the decision to pursue my passion for Commercial Building, a career path I had previously established overseas.

Project management from the ground up, catering for commercial fit-off, focusing on custom-made joinery and installation. Worked with a wide range of materials and finishes, including veneer, melamine, MDF, and solid timber. Experienced in custom-built commercial cabinet-making for retail stores, entertainment units and timber display stands, such as merchandise fixtures, and reception units for shopping centres and retail stores, among others. Demonstrates proficiency in marketing display creation, mainly designing and constructing display units using MDF and employing various shaping and joinery techniques.• Designed, supervised, and manufactured high-end quality joinery for commercial fit-off, including residential joinery such as walk-in robes, cabinets, vanities, bookshelves, and libraries, among others.• Experienced in designing, building, and installing custom-made multi-task commercial retail reception desks for staff and customers in tool shops.• Enhance the functionality and design of commercial spaces.• Marketing display creation to effectively showcase products in retail environments.