Daniel Haaf Email & Phone Number

San Francisco Bay Area

• 24/7 availability for support for network VPN tunnel.
• Maintaining of internal support knowledge base, and VPN hyperlinks for ORI support team.
• Administration of Cisco ASA firewall and IPSEC VPN tunnels to over 100+ endpoints.
• Troubleshooting SIP and H323 conferencing and integration into existing hospital VOIP solutions
• Liaison between Hospital IT department and STERIS to integration of product install.
• HL7 integration to Hospital scheduling systems for tracking and… Show more

California Richmond

• Rapid response and 24/7 support for critical systems supporting operating rooms in major hospitals
• Implemented an intranet support site for documentation and collaboration of the support team
• Created live status web dashboard for ACD and Technician status
• Schedule and perform software upgrades for client hospitals and resolve any issues that occur
• Working closely with Software engineers to enhance and deploy solutions for clients
• Dispatching field service engineers… Show more

French Camp, CA

• Responsible for up-time monitoring at a warehouse and providing support for Highjump,
• Troubleshooting Tompkins Associates products including, conveyor lines, sensors, drive motors, barcode scanners, RFID scanners, and other related hardware to help track packages within the warehouse.
• VMware ESX and ESXi, Server 2003 and server 2008.
• Troubleshooting and supporting LXE and HoneyWell Truckmount and Handheld barcode scanning devices.
• Cisco WAPs and all related hardware… Show more
• Cisco WAPs and all related hardware between communication of packages on the conveyor lines.

San Francisco Bay Area

• Adapted to all job functions within department: Hardware support, field support for northern California locations, new employee tech support, hardware installation and support when opening new locations, quality.
• Traveling to remote offices across west coast to facilitate network switch upgrades, and subnet migration. Locations included offices with more than 50 People, 20+ static devices, some with… Show more
• Traveling to remote offices across west coast to facilitate network switch upgrades, and subnet migration. Locations included offices with more than 50 People, 20+ static devices, some with unique configuration
• Handling and resolving escalated tickets from level 1 and level 2 support groups, working with vendors for support and ultimate resolution of problems.
• Part of implementation of GhostCast server utilizing multicast to assist in rapid imaging of workstations. Implemented to cut down imaging time for L2 during large scale imaging of workstations.
• Training and support for trainees to do level 1 phone support and level 2 hardware.

My role at Polygon was complicated, I was handling hardware/network administraton in the Kerner Optical data center for our file server/renderfarm. Handling and administrating the render farm for the animators to relieve the duties from our Visual effects lead/Systems administrator for Polygon. I was also Technical support for the office staff.

Worked on pre-production as an Intern furfilling production needs phone calls and other administrative tasks.

I was a contracted consultant who did various computer application/hardware/network support

Maa, Texturing And Lighting

Bachelor Of Science (Bs), Media Arts And Animation

Maa, Modeling Texturing Lighting