Daniel Haaf Email & Phone Number

San Francisco Bay Area

• 24/7 availability for support for network VPN tunnel.• Maintaining of internal support knowledge base, and VPN hyperlinks for ORI support team. • Administration of Cisco ASA firewall and IPSEC VPN tunnels to over 100+ endpoints. • Troubleshooting SIP and H323 conferencing and integration into existing hospital VOIP solutions• Liaison between Hospital IT department and STERIS to integration of product install.• HL7 integration to Hospital scheduling systems for tracking and… Show more • 24/7 availability for support for network VPN tunnel.• Maintaining of internal support knowledge base, and VPN hyperlinks for ORI support team. • Administration of Cisco ASA firewall and IPSEC VPN tunnels to over 100+ endpoints. • Troubleshooting SIP and H323 conferencing and integration into existing hospital VOIP solutions• Liaison between Hospital IT department and STERIS to integration of product install.• HL7 integration to Hospital scheduling systems for tracking and patient charting• HL7 integration with hospitals over VPN for SaaS service for tissue tracking. • Generating certificate requests and installing certificates within for SSL• Installation/Management of IP cameras as part of OR status monitoring / security and DVR• Proprietary Linux system managing videos for long term storage to EMR and OnBase to NAS storage• Providing failure analysis of RMA’s and diagnosis on escalations from level 1 & 2 support team• Project management for products getting implemented at hospitals, involving multiple hospital teams, STERIS on-ground installation technicians, and STERIS and hospital networking resources Show less

California Richmond

• Rapid response and 24/7 support for critical systems supporting operating rooms in major hospitals• Implemented an intranet support site for documentation and collaboration of the support team• Created live status web dashboard for ACD and Technician status• Schedule and perform software upgrades for client hospitals and resolve any issues that occur• Working closely with Software engineers to enhance and deploy solutions for clients• Dispatching field service engineers… Show more • Rapid response and 24/7 support for critical systems supporting operating rooms in major hospitals• Implemented an intranet support site for documentation and collaboration of the support team• Created live status web dashboard for ACD and Technician status• Schedule and perform software upgrades for client hospitals and resolve any issues that occur• Working closely with Software engineers to enhance and deploy solutions for clients• Dispatching field service engineers, assisting them with HW diagnosis, and repair• Scheduling delivery and configuring parts before same-day shipping to minimize downtime in ORs• Integration of biomedical imaging devices, X-ray machines and DaVinci robotic surgery units • HL7 information and integration to Hospital scheduling systems using the BDV Clarity system• Supporting over 1600 RedHat Linux systems and HD video integration systems located all over the world• Processing RMA’s and diagnosis of failed units, cabling, or displays• Optimizing video quality for surgeons and the care of their patients• Following policy and procedure for HIPAA compliance Show less

French Camp, Ca

• Responsible for up-time monitoring at a warehouse and providing support for Highjump, • Troubleshooting Tompkins Associates products including, conveyor lines, sensors, drive motors, barcode scanners, RFID scanners, and other related hardware to help track packages within the warehouse. • VMware ESX and ESXi, Server 2003 and server 2008. • Troubleshooting and supporting LXE and HoneyWell Truckmount and Handheld barcode scanning devices. • Cisco WAPs and all related hardware… Show more • Responsible for up-time monitoring at a warehouse and providing support for Highjump, • Troubleshooting Tompkins Associates products including, conveyor lines, sensors, drive motors, barcode scanners, RFID scanners, and other related hardware to help track packages within the warehouse. • VMware ESX and ESXi, Server 2003 and server 2008. • Troubleshooting and supporting LXE and HoneyWell Truckmount and Handheld barcode scanning devices. • Cisco WAPs and all related hardware between communication of packages on the conveyor lines.• Patching, Maintenance , and upgrading of servers, Virtualization of existing Physical servers, Load balancing Virtual servers within a clustered environment utilizing Vmotion. • Assisting the Application programmers with deployment of updates into Development and Production environments. • Providing Onsite support for any issues in the Warehouse Managment System. Show less

San Francisco Bay Area

• Adapted to all job functions within department: Hardware support, field support for northern California locations, new employee tech support, hardware installation and support when opening new locations, quality control and software support for phone techs with the goal of first call resolution. • Traveling to remote offices across west coast to facilitate network switch upgrades, and subnet migration. Locations included offices with more than 50 People, 20+ static devices, some with… Show more • Adapted to all job functions within department: Hardware support, field support for northern California locations, new employee tech support, hardware installation and support when opening new locations, quality control and software support for phone techs with the goal of first call resolution. • Traveling to remote offices across west coast to facilitate network switch upgrades, and subnet migration. Locations included offices with more than 50 People, 20+ static devices, some with unique configuration• Handling and resolving escalated tickets from level 1 and level 2 support groups, working with vendors for support and ultimate resolution of problems. • Part of implementation of GhostCast server utilizing multicast to assist in rapid imaging of workstations. Implemented to cut down imaging time for L2 during large scale imaging of workstations.• Training and support for trainees to do level 1 phone support and level 2 hardware.• Handling end-user communication during subsystem outages, and between engineers and vendors.• Logging and tracking all tickets using Remedy, DK helpdesk.• Implemented Bloomberg image for deployment of Bloomberg workstations within the FRB environment, documenting the process for implementation, and procedure for techs to follow in future deployments.• Administrating computers via application subscription service, Active Directory, and Marimba Tuner. • Trained for disaster recovery scenarios to ensure end-user and system functionality within 48 hours Show less

My role at Polygon was complicated, I was handling hardware/network administraton in the Kerner Optical data center for our file server/renderfarm. Handling and administrating the render farm for the animators to relieve the duties from our Visual effects lead/Systems administrator for Polygon. I was also Technical support for the office staff.

Worked on pre-production as an Intern furfilling production needs phone calls and other administrative tasks.

I was a contracted consultant who did various computer application/hardware/network support

Maa, Texturing And Lighting

Bachelor Of Science (Bs), Media Arts And Animation

Maa, Modeling Texturing Lighting