Oversee a non-profit free and charitable clinic providing physical, emotional, and spiritual care for the uninsured.Cast vision, engage partners, and raise funds to launch novel programs meeting significant community health needs, such as a 2024 Hearing Aid Mission that provided 21 qualifying patients with donated hearing aids.Led a grant-funded capacity building initiative that produced a three-year strategic plan, completed an extensive board development process, updated the… Show more Oversee a non-profit free and charitable clinic providing physical, emotional, and spiritual care for the uninsured.Cast vision, engage partners, and raise funds to launch novel programs meeting significant community health needs, such as a 2024 Hearing Aid Mission that provided 21 qualifying patients with donated hearing aids.Led a grant-funded capacity building initiative that produced a three-year strategic plan, completed an extensive board development process, updated the organization’s branding, and launched a digital marketing campaign. Show less

Design and instruct online courses in health administration in the Paul R. Carter College of Business, including HCM-6740 "Advanced Healthcare Administration", HCM-6710 "Advanced Concepts in Managed Care", and HCM-3250 "Legal Issues in Healthcare Organizations".

Provide inspiring servant leadership that equips a diverse church membership for spiritual growth, with apersonal style that shows care and creates connection with everyone from newborns to nonagenarians.Shape culture and advance the church’s mission through multimedia communications, well-designed training programs, mentorship of emerging leaders, visionary goal setting, and effective performance management.Demonstrated creativity and resilience during the COVID-19 pandemic… Show more Provide inspiring servant leadership that equips a diverse church membership for spiritual growth, with apersonal style that shows care and creates connection with everyone from newborns to nonagenarians.Shape culture and advance the church’s mission through multimedia communications, well-designed training programs, mentorship of emerging leaders, visionary goal setting, and effective performance management.Demonstrated creativity and resilience during the COVID-19 pandemic that facilitated new growth, increased unity, and improved the church’s standing in the community. Show less

• Serve as trusted advisor to system Vice President of Ambulatory for planning and leading initiatives for furthering delivery system integration and deriving value from the electronic health record, provider networks, and home health in alignment with Bon Secours Strategic Quality Plan and annual Board Approved Goals.• Developed and directed a system-wide virtual health strategy to increase new patient acquisition, improve patient activation in their care, and foster efficiencies through… Show more • Serve as trusted advisor to system Vice President of Ambulatory for planning and leading initiatives for furthering delivery system integration and deriving value from the electronic health record, provider networks, and home health in alignment with Bon Secours Strategic Quality Plan and annual Board Approved Goals.• Developed and directed a system-wide virtual health strategy to increase new patient acquisition, improve patient activation in their care, and foster efficiencies through optimizing and integrating the Bon Secours 24/7 virtual visit platform and launching Epic Video Visits. Increased consumer enrollments and completed visits on the Bon Secours 24/7 platform by 33% over the prior year.• Developed and directed strategies for improving Medicare Shared Savings Program (MSSP) continuity of care across the continuum. Improved quarterly in-network home health claims by 12% over nine months through improvements in referral management processes. Show less

• Responsible for managing strategic relationships with executive, administrative, and clinical leadership across Bon Secours’ local markets to develop and drive strategy, quality, and growth initiatives for a multi-state employed medical group of over 840 providers and 2,700 staff across five distinct geographic regions.• Implemented population health performance management dashboards for providers, practices, and leaders that drove improvement in quality, access, cost, and experience… Show more • Responsible for managing strategic relationships with executive, administrative, and clinical leadership across Bon Secours’ local markets to develop and drive strategy, quality, and growth initiatives for a multi-state employed medical group of over 840 providers and 2,700 staff across five distinct geographic regions.• Implemented population health performance management dashboards for providers, practices, and leaders that drove improvement in quality, access, cost, and experience through high utilization by clinicians.• Achieved Annual Wellness Visit completion rate of over 65% (compared to 17% nationally), resulting in MSSP attributed lives growth, quality improvement, and receipt of the 2016 NAIIS Immunization Excellence Award.• Drove a 5% improvement in services delivered to MSSP beneficiaries within the Bon Secours network through provider referral management improvements that streamlined referral ordering, leveraged automation in referral management, and utilized analytics to engage stakeholders and drive performance.• Implemented InflowHealth analytics platform that identified the factors in the Medical Group’s operating loss and targeted revenue enhancement and expense reduction opportunities totaling $22 million system-wide. Show less

•Partner with the Physician Director to provide administrative leadership across the tripartite mission for 16 full-time faculty, 27 part-time faculty, 10 post-doctoral fellows, and 30 staff in a top-ranked Division.•Manage clinical, research, gift, and endowment lines of business with over $10 million in revenue.o Improved FY13 financial performance 694% over the prior year and sustained profitability through FY15.o Implemented improvement strategies for clinical program… Show more •Partner with the Physician Director to provide administrative leadership across the tripartite mission for 16 full-time faculty, 27 part-time faculty, 10 post-doctoral fellows, and 30 staff in a top-ranked Division.•Manage clinical, research, gift, and endowment lines of business with over $10 million in revenue.o Improved FY13 financial performance 694% over the prior year and sustained profitability through FY15.o Implemented improvement strategies for clinical program growth, fellowship program restructuring, rightsizing a deficit-driving Clinical Trials Unit, and international program development.•Lead staff, with responsibilities spanning supervision, recruiting, talent management, and more.o Achieved and sustained a 50 point increase in employee engagement, exceeding national benchmarks and significantly outperforming the institution as a whole.•Manage a clinical practice with over 15,000 annual encounters, including four outpatient clinics across multiple sites, an inpatient consult service, and jointly-funded programs improving patient safety.o Reduced provider-initiated cancellations by 40% and sustained top institutional performance.•Administratively manage international program development, including a five year clinical and research Diabetes Outreach Programme (DOP) with Trinidad and Tobago on a multi-million dollar budget.o Turned-around a struggling IT project to deliver the product on-time and to specifications.o Directly negotiated with cabinet-level officials and delivered all outcomes on time and within budget.•Oversight of all areas of division operations, including: o Grants management for over 30 active studies, including NIH and private funding.o Facilities management for clinical, administrative, and 4,600 sq. ft. of research lab space.o Oversee divisional implementation of institutional change initiatives, including clinic conversion to regulated space and transition to Epic electronic medical record Show less

•Collaborated with Senior Epidemiologist to build infrastructure for collaboration among six diverse hospital infection control programs, a variety of ambulatory sites, and international facilities.•Successfully negotiated agreement that nearly tripled the program’s budget and funded incremental clinical and administrative personnel.•Led projects including: o Completion of a resource gap analysis for each Hospital infection control program; o Institution of a mandatory influenza… Show more •Collaborated with Senior Epidemiologist to build infrastructure for collaboration among six diverse hospital infection control programs, a variety of ambulatory sites, and international facilities.•Successfully negotiated agreement that nearly tripled the program’s budget and funded incremental clinical and administrative personnel.•Led projects including: o Completion of a resource gap analysis for each Hospital infection control program; o Institution of a mandatory influenza vaccination policy across the enterprise;o Completion of a structured Request for Information process and preparation of a capital budget business plan for a system-wide surveillance software program;o Facilitation of a day-long retreat to collaboratively develop a programmatic strategic plan. Show less

•Reported directly to health system Chief Operating Officer and hospital Executive Director.•Led projects that produced the first strategic plan for the OSU Addiction Medicine program in over fifteen years and led an ambulatory clinical staff through the Six Sigma process to reduce wait time.

•Prepared business plans to reduce low acuity ED overutilization, implement an antibiotic stewardship program, build an inpatient psychiatric unit, and expand outpatient services.•Standardized processes related to interacting with community physicians, planning energy efficiency facility improvements, and reporting homecare performance metrics.

•Developed and executed membership expansion strategy, achieving highest total membership in eight years.

•Articulated vision, managed finances, and rebuilt program following decrease in participation.•Introduced monthly service projects, increasing involvement and raising awareness of organization.

•Coordinated Continuing Medical Education event with statewide attendance on a $60,000 budget. •Developed tiered-sponsorship strategy to defray costs, exceeding previous year’s sponsorship total.

•Researched topics and prepared talking points for Senate Health Committee Vice-Chair.•Represented Senator’s interests in meetings with stakeholders, lobbyists, and constituents.

•Working solely on commission, responsible for meeting monthly sales and service goals by cultivating leads, maintaining product knowledge, and practicing service excellence

•Planned programs, resolved facilities issues, and enforced policies among 32 residents.

•Envisioned and executed with a volunteer workforce week-long community events with attendance of more than double the congregation’s highest attended service.•Responsible for bi-weekly sermons and class curricula, as well as personal growth of members.