Daniel Hahn Email & Phone Number

Norwich, England, United Kingdom

Currently, I’m leading a talented team of web designers, overseeing multiple projects from concept to deployment. My role involves designing, testing, and building robust web pages that deliver seamless user experiences. I’m passionate about driving innovation, mentoring my team, and ensuring that our projects meet the highest quality and functionality standards. Looking forward to delivering cutting-edge solutions and driving continuous improvement in our work!

Aylsham, England, United Kingdom

Playing a pivotal role in supporting the organization's client onboarding and integration processes, ensuring the successful execution of projects and sales activities. Ensuring that all elements of a project were enabled, maximizing the success of the products and delivery activities. Including companies: e.g. Barclays Bank, O2 Telefonica, Bet365, Paypal• Business Development and Sales Support: I collaborated closely with the business development and partner teams to facilitate the translation of client requirements into new onboarding applications. • Onboarding New Customers / Use Cases: Improved and automated the delivery process, gathering customer data, and creating high-level plans and timelines for each client use case.• New Mobile Operator Connections: End-to-end onboarding of new mobile operators. Such as demonstrating the product, approving legal and contractual documentation, testing and integration all required APIs.• Existing Mobile Network Operator and Partners: Conducted routine business reviews, analyzed performance data, pinpointed pain points, and conducted in-depth use case reviews and forecasting..• Internal Responsibilities: Actively contributed to the smooth operation by providing regular reporting and communication of delivery status to key stakeholders. Worked with the team to create and optimise internal processes and provided input into ongoing data analysis enhancement activities.

Norwich, England, United Kingdom

• Promoted internally to Lead Knowledge Engineer, responsible for recruiting, coaching, mentoring, establishing and promoting best practice, delivering Rainbird’s most complex and challenging client projects.

Norwich, United Kingdom

As part of Rainbird’s Deployment Team supporting Clients in on-boarding the Rainbird Platform by delivering best-in-class consultancy, modelling and implementing Rainbird software solutions, as well as providing training and user support to Clients and Partners. Including companies: NHS, EY, Vodafone, BDO a high-profile national banking chain, a global professional services firm operating in 82 territories and many more.• Project managed and built the NHS Covid risk assessment tool, working alongside healthcare professionals to ensure a safe work environment for NHS staff, the tool is used by 7 trusts and 2 universities.• Modelled a complex health insurance tool, for a large American Insurance company. The tool reduces 2 hour ‘side-of-desk’ assessment to under 5 minutes saving subject matter experts time and removing clerical errors.• Running Workshops with new clients and partners face-to-face as well as via video and webinars.• Writing and creating a complete Knowledge Solution Database (over 65 articles and models) to help beginner and experienced knowledge engineers to model in Rainbird.• Project managed and built models for Banking, Financial, Legal, Pharmacy, Professional Service, Telecommunication and Accounting sectors.

Norwich, United Kingdom

Provided leadership in marketing and analytics. Nurtured client relationships, enabling strong partnerships with existing and new companies leading to future sales pipelines. Delivered active and prompt communication with car hire companies around the world in order to secure the best deals for the company and win new clients.• Conducted regular visits to clients all over Europe in order to better nurture new and existing partnerships and enhance the client portfolio.• Directed the redesign for the company webpage in order to optimise content and drive sale, reduce CPC, and address enquiries more efficiently.• Prepared weekly reports for presentation on statistical analyses, improvements in sales, and reduction in damage claim pay-outs.• Fostered a strong relationship with the company’s biggest international client (Check 24, Germany), leading to an increase in sales (60%) and improvement in overall rating and PPC/CPC

Norwich, United Kingdom

Contributed to the Rewards Marketing division, where the focus was on delivering technology solutions and tools needed to create bespoke programmes and campaigns designed for all devices and channels. Clients totalled 15 at one time. Including companies: Lenovo, M&S, First Utility, Aviva, O2, Vistaprint, Which?, Tesco, ARAG (DE)Nurtured partnerships with existing clients and pitched to new clients, developing and improving existing programs, monitoring performance, delivering day-to-day campaign management, and conducting regular meetings.• Reinvigorated user journeys for all existing and new clients, including pitching, creating flowcharts and supporting the development team, providing improvements in rebranding and processing for future sales, supporting secure access to the internal system. Overall the new strategy increased ROI and profitability, security and reduced workloads and encouraged more sales.• Actively participated in UAT testing and sales logistics and tracking to live status, collaborating with the development team• Implemented a strategic approach and risk assessments for new and existing programs, including detailed reporting on growth, insight, and protection for both the client and the company.• Monitored client activities and commission structures in order to maximise value and profitability.• Identified potential profitability issues, including cost of servicing and activity, and provided recommendations to mitigate clients’ loss of profits.• Surpassed yearly target within 1 Quarter (5.3 mio revenue) with a single client

Norwich, United Kingdom

Sourced international leads for partnerships in supplying needed reading material for the organisation and suppliers for advertising revenue. Undertook occasional English-to-German translation duties.Liaised with upper and C-level executive teams from multi-million-pound operations to gain a better understanding of the businesses, build stronger relationships, and establish potential business deals. • Designed and established appropriate entrance strategies for each client, ensuring each is tailored to the industry, type of business, and client.• Pitched the opportunity for clients to be featured in the publications with a bespoke business profile supported by advertising from suppliers and subcontractors.• Delivered high-level pipeline management in order to develop business opportunities, set up interviews and appointments, provide written confirmation, and gain commitment from partner companies by negotiating provision of supplier lists and permission to contact.• Drafted and distributed written proposals to potential clients in order to better highlight the features and benefits of partnering with the organisation.• Collaborated closely with colleagues to ensure smooth and efficient transactions with the client as well as manage deadlines to meet stringent timeframes.• Generated significant revenue for the company through proactive sales of advertising to external suppliers, leading to a consistent excess of the £6k revenue target with the highest being £28k

Norwich, United Kingdom

Pioneered the inception and growth of the company into the German market, from customer service support to conceptualizing appropriate marketing strategies.Provided instrumental support, insight, and guidance to the business-to-business client base and underwent specialist product training with on-site manufacturing training teams with the aim of expanding product knowledge in order to better support customers in their product choices.• Supported the German marketing team through efficient translations of all 250 thousand products, designing email marketing campaigns, creating blog content of a technical nature, and developing offers for the website, all within strict deadlines and timeframes.• Onboarded, trained and mentored new employees of the German sales team to provide the necessary skills and knowledge on the internal sales system and customer service.• Attended international exhibitions in the industry and successfully networked with the core client base and establish the Wex brand.• Operated traffic coming in through the company website, with responsibilities including monitoring returns, emails, fraud checks, and addressing enquiries on the live chat.

Batchelor, Media, Subsidiary Studies: Sociology, Psychology

Batchelor, Information Technology

Education record

Activities and Societies: Subjects included Mathematics 12 (A-Level equivalent) & Information Technology 13 (A-Level equivalent)