- Founder & CEO: Launched and established ProClaim Adjusting, specializing in public adjusting services.- Leadership: Oversee company operations, strategy, and team management to ensure efficient and effective claims processing.- Client Relations: Lead client consultations, manage key accounts, and ensure high levels of customer satisfaction.- Strategic Planning: Develop and implement business strategies to drive growth and enhance service delivery.- Financial Oversight: Manage budgets, financial planning, and resource allocation to ensure company profitability and sustainability.- Compliance & Risk Management: Ensure adherence to industry regulations and company policies, managing risk and compliance issues

- Gained hands-on experience in managing and settling insurance claims.- Trained in assessing property damage and preparing detailed documentation.- Learned effective negotiation techniques with insurance companies.- Collaborated with experienced adjusters to refine client representation skills.- Developed a thorough understanding of insurance policies and legal regulations.- Honed abilities in advocacy, claims processing, and documentation.

- Project Planning: Develop comprehensive project plans, including timelines, budgets, and resource allocation.- Team Coordination: Oversee and coordinate the work of construction teams, subcontractors, and suppliers to ensure project milestones are met.- Budget Management: Monitor project budgets, manage expenses, and ensure cost control to stay within financial limits.- Quality Control: Ensure that construction work meets quality standards and complies with relevant regulations and codes.- Risk Management: Identify potential risks and implement mitigation strategies to address project challenges and avoid delays.- Client Communication: Act as the main point of contact for clients, providing regular updates and addressing any concerns or changes.- Contract Management: Review and manage contracts with subcontractors and suppliers, ensuring all terms are adhered to.- Schedule Management: Track project progress and adjust schedules as needed to accommodate changes and ensure timely completion.- Safety Oversight: Ensure compliance with safety regulations and standards, promoting a safe working environment for all personnel.- Reporting: Prepare and present regular progress reports to stakeholders, highlighting key achievements, issues, and solutions.

- Daily Financial Reports: Prepare and analyze daily financial reports to track company performance and identify discrepancies.- Weekly & Monthly Reports: Generate and review weekly and monthly financial reports, ensuring accuracy and timely delivery.- Finance Meetings: Collaborate with finance department members in weekly meetings to review and discuss financial status and insights.- Bookkeeping: Manage bookkeeping tasks, focusing primarily on accounts payable, including invoice processing and payment tracking.- Accounts Receivable: Assist with accounts receivable tasks, ensuring timely and accurate processing of incoming payments.- Financial Record Keeping: Maintain organized and up-to-date financial records to support financial analysis and audits.

- Facilitated bi-weekly meetings to introduce new clients, actively soliciting feedback and diligently following up with subsequent instructions.- Developed and executed an effective outreach strategy by crafting over 50 personalized emails per week to prospective leads, resulting in a notable closing rate of 25%.- Exhibited exceptional listening skills and effectively communicated accurate information regarding promotions, products, and services to customers, ensuring exceptional customer service and fostering strong customer relationships.

- Successfully managed and catered to the needs of up to 6 tables, consistently driving daily sales ranging from $1,500 to $2,000.- Demonstrated strong communication skills by effectively liaising with management and staff, collaborating to make necessary daily adjustments that contributed to increased sales.- Upheld a high standard of cleanliness in the working environment, diligently performing tasks such as mopping, sweeping, and cleaning grills, ensuring a hygienic and pleasant dining experience for customers.

- Implemented effective business strategies that enhanced operational quality and streamlined time efficiency.- Demonstrated exceptional organizational skills by managing weekly inventory in the warehouse using meticulously maintained Excel sheets and invoices, while maintaining clear and effective communication with upper management.- Identified market trends and capitalized on them, resulting in a remarkable 20% increase in sales.- Demonstrated strong financial acumen by efficiently allocating the monthly budget, effectively reducing operational costs and optimizing resource utilization.

- Conducted proactive cold-calling efforts, reaching out to over 35 potential leads on a daily basis and achieving an impressive closing rate of 35%.- Implemented a door-to-door approach, visiting more than 100 homes per week and securing successful outcomes with a closing rate of 30%.- Utilized a strategic and targeted approach to identify and qualify potential leads, maximizing conversion rates.- Developed a deep understanding of customer needs and preferences, effectively tailoring product or service offerings to meet their specific requirements.