Restaraunt Services
CurrentIn this role I have had a lot of autonomy and innovation. We serve operators at Chick-fil-A restaurants and coordinate communication between them and the Chick-fil-A Supply Distribution Centers. We answer calls, solve problems, and proactively serve these restaurants. I serve as the lead for our PRO Team which handles Prestocks, Remodels, and Openings. This extra level of care comes alongside operators and teams while they are closed and attempting to reopen or opening for the first time. I also serve on our onboarding support team. This supports new restaurants that come online with CFA Supply. I am on the Licensee Support team as well. This includes being a Subject Matter Expert regarding Licensee restaurants. I serve on the Training Team, which helps optimize new team members onboard experience. We assist and lead our new team members in getting up to speed to help our operators as soon as possible.