Daniel Handoko Email & Phone Number

IT Application Support:My main job is as IT Application Support, which aims to help all processes carried out by users to run as expected.Also here some detail:Handling complain from branches via Helpdesk applicationTeach users if some of their problems can be solved by themselvesExplain to the user how a program worksMake complain to programmer if i find a bugManual testing of web apps:Work with the aim of testing new programs that will be released for insiders or external users.Also here some detail:Debugging new programsDatabase test using SQLTesting RPA system that includes: manual debugging, and manual testingCreating scenarios for testing and UAT (User Acceptance Testing):The final job is to present the testing result to the user.Also here some detail:Use Trello to organize tasks:If there are too many errors or bugs, use Trello to prioritize which tasks are more important or more impactful if completed first.Create testing documentation:The aim is that every testing point is recorded properly, and it is hoped that all possibilities in a test have been carried out.Make user guide:Aims to help users understand the flow and purpose of the program.

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  Unika Soegijapranata Semarang

  3.78