At Sabio we believe that Customer Experience should be Brilliant! Sabio delivers customer experience solutions that seamlessly combine digital and human service to support outstanding customer experiences. Partnering with world-class technology leaders such as Avaya, Nuance and Verint, Sabio helps organisations to optimise their customer journeys by making better decisions across multiple contact channels. This role consists of building and growing a team of world-class Pre-Sales architects who:• Develop relationships and a deep understanding of the customer's business• Understand current technological / process / business challenges• Construct a solution (technology and operational) which delivers against business change, system functionality, and customer experience success