Daniel Harris Email & Phone Number

1315 East West Hwy, Silver Spring MD, 20910

1315 East West Hwy, Silver Spring MD

Identified, research and resolve technical problems while documenting,and monitoring problems to ensure timely resolutionAssisted in tracking help desk calls pertaining to application, networking, and systems problems and issuesPromoted a high level of customer satisfaction through proper telephone techniques and technical expertise

Washington D.C. Metro Area

Provide one-to-one and small-group instruction tailored towards each individual student’s learning needsWork with Learning Center on Campus leaders to implement student instructional plansInteract positively and professionally with students and staff to provide a safe and positive learning environment

Read and Grade hundreds of responses using the official SAT rubric of Advanced, Proficient, Partial and InadequateAssess the reading, writing, and analysis skills of each response in a precise manner according to SAT guidelinesSuccessfully pass the ETS certification exam with consistent pre-shift calibration to ensure accuracy

Baltimore, MD

Configured, deployed and installed hundreds of computing devices and related software daily including peripheralsTroubleshot Audio, Video, and IT issues for Doctors, Nurses and Hopkins staff both local and internationalNavigated Hopkins campus daily to install IT Hardware while minimizing interruption to Nurses, Doctors, and Patients

600 Dulany St Alexandria, VA

Interpreted complex engineering specifications and technical drawings to present to laypeople both internal and externalIdentified functional similarities across thousands of patents using technical drawings, specifications, and legal terminologyContacted and met with attorneys on a regular basis to discuss and clarify patent interpretation and eligibility

Greater St. Louis Area

Scheduled and performed at dozens of events in venues ranging from ball rooms to refurbished warehousesConfigured and controlled sound systems at these events so they worked seamlessly and there were minimal technical issues

Greater St. Louis Area

Provided audio equipment rental and troubleshooting in order to handle all sound aspects of on campus eventsOrganized the Hip Hop portion of the Annual KWUR Showcase by contracting artists, reserving venue, and advertising

2800 Shirlington Rd Suite 350, Arlington VA, 22206-3601

Created an asset management system for the IT infrastructure group developed in Microsoft Access.Conducted inventory and catalog for the entire IT infrastructure.

St. Louis

Tutor children grade K-2Chaperone for Field Days and Trips

1849 C St NW # 5665, Washington D.C., DC 20240-0001

Created a database filing system for the National Recreation GroupUpdated and maintained existing Recreational Information Database