Daniel Hart Email & Phone Number

Westerville, Ohio, United States

Plain City, Ohio, United States

• Engages in proactive planning, preparation and cross functional coordination to ensure, in advance, that all areas of direct responsibility routinely achieves assigned goals. Ensures consistent delivery of all assigned.
• Performs Customer Service and Service Delivery activities at the highest level to maintain Customer Retention, Revenue and Profit targets.

• Network installations for a variety of multifunction devices provided
• Implementation of document management systems in addition to secure print environments such as Uniflow, Laser fiche, and Universal Login Manager
• Install applications/drivers on client network environments.
• Network troubleshooting and resolving device hardware - firmware issues
• Train key operators along with end users on the functionality and features of newly installed devices and or applications
• Continuing education for new product and software releases

Marion, Ohio, United States

• Design, build and maintain staff workstations, servers, and network equipment
• Responsible for the successful integration of SIRSI, a new automated system and database
• Established relationships with discount software and hardware vendors saving thousands of dollars in costs
• Implementation of strategically placed multi-function devices eliminating the need for individual inkjet printers, resulting in significant savings
• Performed recovery of equipment failures on a NT servers and Windows workstations
• Performed data backups on UNIX server containing complete database of patron data and media inventory