Responsible for delivery of all operations functions across a portfolio of 35+ clients in diverse market segments grossing $150MM in annual GMV via Amazon Seller & Vendor Central, in direct support of client goals and company revenue targets. Critical contributor to services revenue growth from $0 to $7MM ARR over 3 years via new business development, client strategy formulation and delivery, operations management and overall organizational development. As a member of the leadership team, leveraged extensive experience across departments to regularly contribute to overall company structure development and resource prioritization strategy required over the multiple stages of a high-growth services organization.Led restructure of Inventory and Platform Operations teams including redefined roles, operating processes, workload distribution and cross-functional collaboration resulting in greater offshore resource utilization and increased productivity from US-based team and significant gains in services revenue margin.Actively manage and coach a team of 21 FTEs across inventory & supply chain, platform operations, warehousing & fulfillment, customer service and brand protection roles.Conducted fit-for-use exercises and selected, onboarded and deployed multiple 3rd party partners and business tools to facilitate international development goals and efficiency targets.

Led client strategy development in collaboration with content, media & client success teams, and contributed to the process and structure development of each of these teams.Single point-of-contact and business management lead on multiple high-value client accounts, including portfolio brands of VF Corporation, Proctor & Gamble, Energizer Inc, and Kellogg’s as well as multiple digitally-native brand launches.Responsible for clearly identifying and aligning on channel goals with clients, identifying performance metrics, KPIs, reporting structure and cadences to quantify performance to targets.Created standardized client meeting framework & scorecards, QBR structure, forecasting process and contributed to internal operating tool selection and implementation.

Successfully drove new client prospecting, pipeline development and follow through to pitch and contract negotiation with C-Suite and executive level contacts across sport & outdoor and multiple CPG categories.Key contributor to company value proposition development, case studies and framework of standardized pitch deck adopted company wide.

Managing partner in specialty outdoor and lifestyle brand sales and marketing agency servicing the mid-Atlantic region with $8MM+ in wholesale business under management.Responsible for management and development of wholesale channels for premium established and emerging brands including Camelbak Products, Clif Bar, Craft Sportswear, CEP Compression, Balega International, American Bicycle Group, Linus Bike & more.

Sales and territory management for Litespeed and Quintana Roo bicycles.