Daniel Hatcher Email & Phone Number

Raleigh, North Carolina, United States

• Consult leader of various performance management process• Assist executive leadership with transition programs.• Counsel employees concerning work-related problems and conduct termination interviews.• Supports company’s diversity initiatives and may maintain records for EEO and affirmative action reporting requirements.• Conducts research and analyzes data on assigned projects.• Assist in the formulation of compensation objectives, manpower goals, performance management, personnel policies and procedures.

Raleigh-Durham-Chapel Hill Area

Job Profile SummaryHR Shared Services Representative: Implements and administers human resources programs, policies and practices in a service center/shared services HR model. Maintains detailed knowledge of HR service areas and answers employee inquiries pertaining to HR programs, processes, procedures and communications. Responds to employee service needs such as document requests, employment form completion, onboarding assistance, HRIS data maintenance, benefits administration, payroll processing or other HR functions as assigned. Serves as escalation point for shared services support as needed. Maintains records related to human resources activities, policy changes or additions.

Raleigh, North Carolina, United States

• Designs and administers proactive programs and procedures related to employee relations activities. • Provides guidance, counselling and training to managers and employees for policy interpretation and sensitive work-related issues. • Investigates formal employee complaints and recommends the company’s response to the employee. • Conducts termination interviews and compiles statistical reports and information. • Ensures that legal requirements are met in terms of employee relations to minimize exposure to liability.

Flemington, New Jersey, United States

Responsibilities:Bar Operations Management:Oversee the day-to-day operations of the bar, ensuring smooth functioning and adherence to company standards.Manage inventory levels, ordering, and stock control to minimize wastage and maximize profitability.Develop and maintain standard operating procedures (SOPs) for all bar-related tasks to ensure consistency and efficiency.Staff Training and Development:Lead and train bartenders on proper techniques, recipes, and customer service skills.Conduct regular training sessions to enhance staff knowledge of beverages, including spirits, wines, and cocktails.Provide ongoing coaching and feedback to staff to encourage growth and improvement.Customer Service Excellence:Set a high standard for customer service and lead by example in delivering exceptional guest experiences.Handle customer inquiries, feedback, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.Menu Development and Innovation:Collaborate with the management team to develop innovative and profitable beverage menus that cater to the preferences of our target market.Stay updated on industry trends, new products, and techniques to continuously improve our offerings and remain competitive.Quality Control and Compliance:Ensure compliance with all relevant health, safety, and liquor licensing regulations.Conduct regular quality control checks to maintain the highest standards of cleanliness, hygiene, and product quality.Financial Management:Work closely with the finance department to monitor and analyze bar performance, including sales trends, costs, and profitability.Develop and implement strategies to achieve revenue targets and control expenses while maintaining quality.

Hillsborough, New Jersey, United States

Greeting and Seating Guests:Welcome guests as they arrive at the restaurant with a warm and friendly demeanor.Escort guests to their tables, providing assistance as needed, such as pulling out chairs or hanging coats.Taking Orders:Present menus and describe daily specials, promotions, and any relevant information.Provide recommendations and answer questions about menu items, ingredients, and preparation methods.Take accurate food and beverage orders from guests, ensuring special requests or dietary restrictions are noted.Serving Food and Beverages:Communicate orders to the kitchen and bar staff, ensuring timely preparation and delivery of meals and drinks.Serve food and beverages to guests with attention to detail and presentation, adhering to service standards.Monitor tables and promptly refill beverages, clear empty plates, and ensure guests have everything they need throughout their meal.Customer Service:Anticipate and respond to guests' needs and preferences, providing personalized service to enhance their dining experience.Handle guest inquiries, complaints, and special requests with professionalism and courtesy, seeking assistance from management when necessary.Thank guests for their patronage and invite them to return as they leave the restaurant.Maintaining Cleanliness:Maintain cleanliness and organization of tables, chairs, and dining areas throughout service.Assist with cleaning and resetting tables for the next guests, including replacing linens, utensils, and condiments.Cash Handling and Billing:Process guest payments accurately, including cash, credit cards, and electronic transactions.Calculate bills and present them to guests, providing itemized receipts upon request.Handle cash and credit card transactions in accordance with restaurant policies and procedures.