Shift Lead
Current• Responsible for delegating positions in store in order to be more time efficient resulting in increased customer satisfaction• Execute Store Operation Assessments and continuously search for ways to increase the customers experience as well as increase the overall company revenue• Address customer concerns, issues and/or complaints and seek ways to resolve the situation in a manner where the customer has a highly satisfied experience• Supervised cash audits and conduct cash outs ensuring proper procedures are followed and adhered to in order to aid in loss prevention • Responsible for ensuring proper presentation and proper product display is implemented during seasonal roll outs while improvising to better advertise the product in season