Daniel Haught Email & Phone Number

Newbury Park, California

San Fernando, CA

• Assisted Executive Sales leadership with administrative tasks, product pricing research, and professional correspondence
• Managed 50 customer service inquiries on the phone, in person, and via email, each day for both rental and purchasing business units; processed customer returns and replacements
• Resolved customer complaints within 24 hours and inspected equipment, produced work orders for repair, and requisitions for replacement; escalated high-priority issues for resolution to upper management when appropriate
• Partnered with Accounts Receivable Manager and created 150 invoices, an approximate value of $40,000 per day, using Business Visions Essentials and Excel spreadsheets; submitted to customers for processing and payment.
• Supported Senior Purchasing Agent with duties in his absence; managed product receipt, purchasing, and tracked inventory in Business Visions management software
• Coordinated equipment rental agreements, product delivery logistics, and ensured superior customerexperience