Daniel Hawes Email and Phone Number
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Daniel Hawes is a Commercial Manager | Fixed and Mobile Acquisition at Virgin Media O2. He possess expertise in microsoft sql server, microsoft excel, microsoft office, statistical modeling, financial reporting and 38 more skills. Colleagues describe him as "Dan is a thorough professional. I had the pleasure of working with Dan in channel capacity for roughly 2+ years. Dan possesses extensive knowledge in capacity planning across all customer facing channels and during his tenure as capacity assessment manager delivered both quantitive and qualitative insights in many high profile projects that facilitated value based decision making. Dan balances customer experience with commercial outcomes quite well in all his outputs. His passion for… Show more" and "I had the pleasure of managing Dan while working within the Three Commercial function, he has a strong commercial background and was able to set up and lead our customer churn and retention programme. Dan loves to learn and invests in himself to enable himself to grow and develop new skills and continues to add value to our business and has an excellent understanding of customer base management. He has strong analytical skills that enables him to get to the root cause of the… Show more"
Virgin Media O2
View- Website:
- news.virginmediao2.co.uk
- Employees:
- 8067
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Commercial Manager | Fixed And Mobile AcquisitionVirgin Media O2Dereham, Gb
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Commercial Marketing Manager – Off Net AcquisitionVirgin Media O2 Oct 2023 - PresentPeterborough, England, United Kingdom
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Commercial Marketing Manager – Connected HardwareVirgin Media O2 Nov 2021 - Nov 2023Slough, England, United Kingdom
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Trading ManagerThree. Jul 2017 - Nov 2021London, United KingdomPrepay Trading performance consultant; acquisition, in-life and churn. Responsible for Trading insights, performance forecasts and delivery of customer and P&L results. Driving Performance: deep understanding of the drivers of trading performance at a route-to-market and customer segment level, working collaboratively with the wider team (Finance, Marketing, go to market) to ensure that all available levers are utilised to optimise customer & P&L performance.Influencing the business: presenting back Budget and Trading strategy to our CEO and SMT as well as regular attendance of the Commercial Board to make commercial recommendations at SMT level. -
Channel Capacity Planning ManagerThree. Jun 2015 - Jul 2017Maidenhead, Berkshire, United KingdomMultichannel Impact Assessment Manager
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Channel Capacity Planning ConsultantThree. Apr 2014 - Jun 2015Maidenhead
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Workforce Planning ConsultantAviva 2012 - 2014Responsible for Operations Planning including strategy, capacity planning. shrinkage planning, budget management and forecasting. Working with Management, Marketing, Finance, HR, Scheduling and RTA to ensure the General Insurance arm of the business had the right people, in the right place, at the right time and at the right cost to ensure the best possible customer experience. -
Measurement Consultant (Executive Reporting)Aviva Jan 2008 - May 2012Responsible for the monthly summary of Operations reporting and analytics to Chief Information Officer and Executive level (COO), including MSA reporting and FSA (now FCA) reporting.Co-ordinating report development through an outsourced virtual team with accountability for the accuracy and SLA of all concurrent report offerings.Utilising; MS Access, MS Excel, SQL Developer and analytical techniques.
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Reward And Targets ConsultantAviva 2005 - 2008I was responsible for translating business plans into tailored individual advisor targets and managing bonus spend within an annualised budget, with responsibility for both Direct and Partner plans.Key trends were utilised to forecast spend with corrective action taken if necessary.I was also responsible for paying the bonus of 500+ advisors.
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Customer Service/Sales And Retention RepresentativeAviva 2004 - 2005Customer sales and service representative for 'Ford Insure', part of the Norwich Union Insurance group as it was known then. I was also part of the coaching succession pool, procured an NVQ in customer service and also invested my personal time learning to be an RTA analyst to develop my career further which ultimately lead to my subsequent role within the company.
Daniel Hawes Skills
Frequently Asked Questions about Daniel Hawes
What company does Daniel Hawes work for?
Daniel Hawes works for Virgin Media O2
What is Daniel Hawes's role at the current company?
Daniel Hawes's current role is Commercial Manager | Fixed and Mobile Acquisition.
What is Daniel Hawes's email address?
Daniel Hawes's email address is da****@****e.co.uk
What is Daniel Hawes's direct phone number?
Daniel Hawes's direct phone number is (160)-312*****
What skills is Daniel Hawes known for?
Daniel Hawes has skills like Microsoft Sql Server, Microsoft Excel, Microsoft Office, Statistical Modeling, Financial Reporting, Html, Website Creation, Strategic Planning, Business Planning, Performance Management, Offshoring, Resource Management.
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