Daniel Herbert Kojo Danso Email & Phone Number

Accra, Greater Accra, Ghana

Innovation and digital banking projects and supporting electronic solutions.Electronics Payment Systems Management.

Card Analyst, Digital Banking and Innovation➢ Charged with delivering Innovative and digital banking projects and supporting electronic solutions deployed in the Bank (Cards, Bill Aggregator, e-statements, e-alerts) ➢ Responsible for ATM/POS , Mobile & online (web) Payments Technologies.➢ Ensure maximum availability and performance of the CR2 Bank World (BW) switch system, Payment schemes setup and certifications. ➢ BW upgrades, functional and regression testing.➢ Implementation of Visa EMV Acquiring/ADVT Device certification and VISA HOST TO HOST ➢ Support cards solutions and perform ATM and POS terminal interface certifications with VISA and

Osu, Castle Road - Accra

(A system developed to automate the bank’s trade processes from the point of the customer to the back office and to provide a competitive advantage for the bank) Gathering information on bank foreign Trade process, which was used to develop the business analysis document. System build/Configuration. Products built include Letters of credit, Guarantees, Standby LC's, Clean payments, Licenses, Limits, financing, documentary collections; report design using crystal report, document template setup, data upload/scripting inclusive.  User Training Support TIPlus users. Implement configuration changes as requested by the bank in products like Letters of credit, Guarantees, Limits and financing modules. Create and edit existing Reports using Crystal Report Provide technical side and back end support

Osu, Castle Road - Accra

 Charged with delivering channel projects and supporting solutions deployed in the Bank. Support and manage the Postilion switch product suite (Real-time, Office, Postcard, etc.) Ensure maximum availability and performance of the Postilion switch system through continuous system monitoring Test and deploy upgrades, releases and patches to Postilion, underlying DBMS and operating system Assist with planning, testing and implementation of software upgrades and/or extensions by consultants Troubleshoot and resolve Postilion-related issues according to incident and problem management processes Dealing with and resolving problems and issues which arise from day to day activities on both UAT and Live environments as it pertains to the electronic payment infrastructure. Administering the HSM ( Thales) Perform administration of the Postilion switch application: control and monitor users’ access permissions and privileges Support cards solutions and perform ATM terminal and interface certifications with VISA, MasterCard, AMEX Card, etc. Support POS (Point Of Sale), merchant settlement, and reconciliation systems Perform regular maintenance activities such as disk defragmentation and log back-up and cleaning. Perform regular back-ups of the switch production as well as reconciliation system data Work hand in hand with system administrators to ensure that hardware resources allocated to the Postilion application are sufficient for high resilience and performance Communicate regularly with other technical, applications and operational staff to ensure application integrity and security Provide training to end users and IT support officers (regional IT, helpdesk) if necessary

Osu, Castle Road - Accra

 Charged with delivering channel projects and supporting solutions deployed in the Bank. Provide technical advice to internal customers in technology products/solutions Manage one or more concurrent projects independently, including resource planning, timeline, checkpoints and to ensure timely and quality delivery of services to the Bank  Manage projects’ activities and communication professionally.  Analyze, design, test, document and maintain IT systems or applications  Participate in planning process by providing tasks, durations, and resources for the project plan Conduct regular reviews of project status and timeline to understand dependencies among functional areas and to make adjustments as needed Review project status in terms of individual functional/technical areas and/or milestones  Ensure that team documentation is developed and communicated  Provide maintenance and operations support to customers (internal and/or external) by investigating and rectifying reported system shortcomings  Work closely with other internal teams and stakeholders to ensure that the project is delivered on time. Conduct hands on training to users and prepare user guides/documentation

Accra

CoreNett Limited is a leading ATM services and Solutions provider in Ghana. CoreNett provides Electronic Transaction Processing services, Systems & Network services to Banks, Organizations and Leading Mobile operators.  Responsible for providing excellent on-site service activities for Diebold-engineered ATM banking products with emphasis on HW & SW problem diagnosis, component level repair, application reload, preventative maintenance, documentation and planning/maintaining adequate spare parts levels. Responsible to project planning and implementation as far as my department is concerned. Responsible for new product installation and branch personnel training Technical support on conducting demos and discussions Providing the training for new engineers Coordinate the entire support activities on after sales Giving proper technical guidance to the junior Engineers for installation Responsible for Day Begin and Day End and preparing of departmental reports. Leading junior engineers Proposing hardware, software requirements and price estimates.

Accra High Street

Money Systems International was founded in 2002 with the main objective of developing and operating an open remittance management system, to facilitate international – regional – & domestic money transfers to and within Africa. Preparing of templates for population of new system application interface and populating the system with data gathered. Perform system checks, restarts system when required and liaise with the UK IT Team when there is a major problem on the system application Supervise clients on the usage of company’s system’s application interface Set up employee’s user accounts (Domain user account, Email- Microsoft Outlook, System’s account etc.) Manages the Company’s website. Installing and configuring servers and other application software. Update system as soon as new version of OS and application software comes out and backing up and restoring files Monitoring system performance and network communication Assists in the planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications. Office LAN maintenance, Troubleshooting and Repair of PCs and Printers and other Peripherals installation and maintenance of higher end COMPAQ, HP and IBM, assembled PC’s Installation and Maintenance of OS like Windows Server 2003, Windows XP, Vista and Windows

 Attend to customers, take customer complaints and ensure prompt responses to all customer related issues and concerns Documenting complaints from customers and forwarding them to the required staff to implement appropriate action. Provide customer service assistance to customers on phone as well as sales and servicing of phones. Prepare daily reports (Sales, cash and frontline activities reports.)

Master Of Business Administration - Mba, Finance, General

Bachelor'S Degree, Philosophy