Daniel Hersey Email & Phone Number

Seattle, Wa, Us

Seattle, Wa, Us

- Drove user growth for an AI integrated SaaS product- Reduced time-to-triage for bug reports improving Engineering quality assurance - Engaged top lenders to drive increased revenue- Interfaced with government and industry leaders to implement data-driven initiatives- Reduced CX response time through collaboration with COO and operations staff- Engaged CFO and finance staff to assess Product TAM and model competitor ARR- Led initiative to integrate AI processing in collaboration with major industry client- Improved marketing click rate by through engagement with Head of Marketing- Demonstrated Product features to investors, regulators, and industry leaders

Seattle, Washington, United States

- Reduced outstanding invoices by implementing streamlined AR systems- Increased transaction volume through custom reporting for top industry clients- Supported staffing growth and nationwide expansion in collaboration with Sales team- Established Data department managing company wide analytics- Presented company and industry reports to the C-Suite and Board of Directors- Established cloud-based ETL and scripting systems to improve data management- Acted as Operational SME engaging with Product and Engineering leadership

Scottsdale, Arizona, United States

-Managed a team of 17 people across four departments-Increased employee commission eligible sales through improved training and updated tracking-Improve guest recognition program through newly implemented and re-integrated systems-Reduced time to closure on guest complaints through improved training and follow-up methods-Improved error correction methods in payroll across four departments through increased employee interaction-Resolve staff disputes through active listening and frequent communication-Conducted regular financial audits to ensure company accounting policies are followed

Scottsdale, Arizona, United States

-Detected and analyzed global threats and incidents to determine their impact to our client-Using OSINT sources and internal databases to produce tactical intelligence and investigate persons of interest-Wrote and presented detailed incident reports alongside daily and weekly products

Scottsdale, Arizona

-Managed a team of 8, implementing new policy and training manuals to improve efficacy-Developed and implemented Health/Safety programs in coordination with Executive leaders and Johns Hopkins-Created policy and procedures to be utilized by 450 team members across all departments-Implemented injury reduction programs resulting in a sustained 65% reduction in OSHA reportable injuries-Created a framework for training surrounding high-stress incidents with guests and employees-Instituted new hire training practices which resulted in improved performance and reputation for Security Staff

Scottsdale, Arizona

-Monitor CCTV footage of Hotel property-Perform regular patrols of property-Assist Emergency Services during medical emergencies-Perform animal control activities on property-Write detailed reports after any on-property incident-Provide personal security to VIP guests-Receive and investigate high-sensitivity employee and guest issues

Tempe, Arizona

-Coordinate security for university events in conjunction-Utilize work vehicles in a manner which ensures the safety of workers and pedestrians-Attend events and assist with reservations in lots and structures-Supervise Events team to coordinate set-up for large events-Coordinate and supervise campus-wide event setting to ensure minimal disruption to student traffic-Train new Event staff in safe and proper equipment management-Assist with online reservations for events-Coordinate attendants from outside companies -Perform traffic and crowd control for events exceeding 70,000 attendance

Phoenix, Arizona

-Painting commercial, industrial, and residential jobs-Repair residential locations and install new systems-Construct custom wooden fixtures and furniture for residences-Handle job site organization and work disbursement -Utilize work vehicles in a manner which ensures safety

Parks, Arizona

-Teach primitive survival skills to scouts-Ensure the health and safety of scouts on multiple overnight camping sessions-Train and manage department employees regarding working with youth in high-stress environments-Supervise training events for triage and survival scenarios-Teach First Aid and emergency preparedness courses-Helping maintain the camp under the supervision of the camp ranger

Maricopa, Arizona

-Record and compile video footage of City Council meetings-Create and edit advertisement content for City television channels-Assist new employees in setting up City computer accounts and desktops-Maintain city computers and equipment

Master Of Business Administration - Mba

Master Of Science, Business Analytics

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Certificate, Homeland Security