Receive, examine, and adjudicate applications for the issuance, amendment, and replacement of passports forwarded by acceptance agents or presented by applicants or applicant representatives. Adjudicate applications and authorize the issuance of passports. Examine evidence of citizenship submitted with applications to determine and judge authenticity and adequacy in relation to laws, regulation, and procedures associated with the issuance of passports.

Performed various clerical and repetitive manual functions with high attention to detail. Performed clerical and data entry functions in mail open, sorting, creating document batches, retrieval of individual application information, data entry, and generation of mailing labels. Operated various equipment for high speed scanning, image review, book print, quality control, and mail out. Performed searching and filing functions. Performed quality checks for standard fee information on individual applications. Performed basic filing skills to insert and retrieve application packages from file cabinets.

Provide instruction and training to Royal Saudi Air Force Maintenance Management Technicians who require an upgrade training course that awards qualifications to perform all of the duties and tasks that are required as a Maintenance Management Technician for the Royal Saudi Air Force’s F-15S Fighter Jet Fleet. Perform classroom instruction for Royal Saudi Air Force Maintenance Management Technicians and ensure that they learn and comprehend essential maintenance management practices and principles that are required for their qualification. Administer hands-on demonstrations and perform on-the-job training with Royal Saudi Air Force Maintenance Management Technicians, as their upgrade training course and qualification requires. Document all training progression for the Royal Saudi Air Force Maintenance Management Technicians enrolled in the maintenance management upgrade training course. Produce highly qualified and capable Maintenance Management Technicians who are able to complete the upgrade training course with satisfactory marks, as well as perform all required duties as a Maintenance Management Technician at an exceptional level.

Supervised and delegated administrative tasks to three Maintenance Management Professionals, who maintained accurate historical maintenance documentation records of 53 Boeing C-17 cargo airplanes valued at 11.4 billion. Managed the part configuration program and special inspection requirements of 53 C-17 cargo airplanes. Planed, scheduled, and managed the maintenance and utilization of 53 C-17 cargo airplanes. Determined maintenance capabilities, while working in conjunction with the Maintenance Production Superintendent, to aid in prioritizing and developing maintenance schedules, workflows, and preventative maintenance actions. Used local CMMS (Computerized Maintenance Management Systems) to schedule and monitor completion of maintenance actions and workflows. Prepared weekly, monthly, quarterly, and annual utilization schedules for known maintenance requirements through the use of Microsoft Word and Excel. Acted as a liaison to outside agencies, to include Boeing, ensuring needed support is available to execute maintenance workflows. Ensured department leadership is advised of maintenance capabilities, limiting factors, and adherence to maintenance schedules through the utilization of Microsoft PowerPoint, Excel, Word, and emails sent through Outlook.

Planned, scheduled, and managed the maintenance and utilization of 96 McDonnell Douglass F-15E Strike Eagle Fighter Jets valued at $6 Billion. Determined maintenance capabilities, while working in conjunction with the Maintenance Production Superintendent, to aid in prioritizing and developing maintenance schedules, workflows, and preventative maintenance actions. Used local CMMS (Computerized Maintenance Management Systems) to schedule and monitor completion of maintenance actions and workflows. Prepared weekly, monthly, quarterly, and annual utilization schedules for known maintenance requirements. Meticulously maintained accurate historical maintenance documentation records of 96 F-15E Strike Eagle Fighter Jets. Acted as a liaison to outside agencies, ensuring needed support is available to execute maintenance workflows. Ensured department leadership was advised of maintenance capabilities, limiting factors, and adherence to maintenance schedules through the utilization of Microsoft PowerPoint, Excel, Word, and emails sent through Outlook. Voluntarily took on the role of supervising and training one Maintenance Management Professional to gain leadership experience.