Operations Supervisor
CurrentI currently participate in the development and implementation of work process plans to maximize center proficiency and achieve business results. Determine employee training needs and conduct evaluations to improve individual and group performance. Coach, develop and facilitate the requirements to maintain excellent service standards. Apply legal, regulatory and safety compliance knowledge.For three years I worked as a UPS Marketing Executive in Business Development. I targeted the Professional Services Indusrties and built an affinity marketing program designed to create new business opportunities and procurement within UPS's existing client base. I was responsible for applying business and industry knowledge to enhance revenue opportunities. My tenacious cold calling campaign was instumental in team's successful efforts to exceed yearly revenue goals.