Managing a team of IT technicians supporting all users at Linkedin EMEA headquaters. Supporting MAC OSX and Windows environments. Setting mobile security with mobile device management. Automated software deployment using LANDesk and JAMF. Office 365 environment migrated from Google Apps. Managing meeting room booking systems including config of room devices. Running high profile events for internal staff and external companies.

IT / AV consultant for HCL / Linkedin in DublinCisco Telepresence Management ServerCommissioning VC unit for use including MX300G2, SX80, DX80, MX200G2.Fault finding VC units.Fault finding network issues.Experience with windows server administrationGoogle AppsActive Directory and Exchange ServerLanDeskVMWareOffice 365 suiteMS TeamsMS SharepointAnti-virus and patch managementEnd User support Diagnostics of software… Show more IT / AV consultant for HCL / Linkedin in DublinCisco Telepresence Management ServerCommissioning VC unit for use including MX300G2, SX80, DX80, MX200G2.Fault finding VC units.Fault finding network issues.Experience with windows server administrationGoogle AppsActive Directory and Exchange ServerLanDeskVMWareOffice 365 suiteMS TeamsMS SharepointAnti-virus and patch managementEnd User support Diagnostics of software deployment on both Windows(LanDesk) and MAC OS (Jamf)Cisco call centre management - New lines, new VC objects etc.Virus detection and supportImaging laptops either Windows or MAC. Show less

As I moved position from 2nd Line support role I quickly found myself looking after C Level and director level clients. Ranging from IT issues to complex translation equipment I always approached challenges with thought and professionalism. Firefighting meeting room issues and consulting with meeting organisers for IT/ AV aspects of upcoming and being the technical lead for the bi-annual Management board meeting.

IT Support / IT Sales and Repair shop