Daniel Higginson Email & Phone Number

Chester, Gb

Ewloe, Gb

Ewloe, Wales, United Kingdom

Ewloe, Wales, United Kingdom

As a Contractor Relations Team Leader, my main objective is to exceed sales targets and revenue goals by developing and maintaining strong relationships with contractors. I have developed and executed successful sales strategies that have increased market share and revenue growth. My skills in identifying new business opportunities and driving sales through effective lead generation and prospecting have helped me negotiate contracts, pricing agreements, and other sales-related agreements. I conduct market research and analysis to identify trends, customer needs, and competitive threats, and use this information to create and deliver compelling sales presentations and proposals that effectively communicate value propositions to customers. Through effective relationship building and customer service, I have won new business and expanded existing accounts. I also manage sales pipelines, forecast sales, and track performance metrics, using sales and marketing automation tools to streamline sales processes and improve efficiency. My exceptional sales and customer service skills have received positive feedback from customers and peers.

Chester, United Kingdom

ADVANCE is a reliable, market leading and compliant Umbrella Company. World-class service is at the core of all we do, so whether you are new to contracting or have worked with us previously, you can rest assured that you will receive quality support from professional teams that you can trust.At ADVANCE we are extremely proud of the relationships we have with our clients and employees and the services we provide, giving them complete peace of mind. As an FCSA accredited company, we are audited regularly, meaning you too will also rest easy knowing you're in safe hands.

As a claims handler, I effectively handled customer inquiries over the phone related to insurance problems with electronic devices. I consistently achieved daily KPIs, including call time, and successfully resolved 95% of calls dealt with. With my strong proficiency in utilizing technology and systems, I provided exceptional customer service by communicating complex terms and conditions to customers in a clear and concise manner. Additionally, I demonstrated my ability to diffuse emotional situations by remaining calm and professional under pressure, building a professional appearance for the company during telephone communication with customers. Driven by my passion for exceptional customer service, I always went above and beyond to meet the needs of every customer.

Kirby Lonsdale

As a landscape gardener, I was responsible for delivering outdoor spaces that met the specific needs and desires of each client. I carefully followed their requests and worked closely with them to ensure that their vision was achieved at the end of every project. I utilized my problem-solving skills to adapt to local restrictions and overcome any challenges that arose during project completion. Additionally, I operated heavy machinery with ease and adapted to changing circumstances to deliver high-quality work while adhering to project timelines and budgets. As a valuable team player, I contributed significantly to project success and provided exceptional service to clients, regardless of the scale of the project.

Supervisor: cash handling, stock handling, team leader, leading a team of 15 bar staff and kitchen staff, stock take and stock control - maintaining stock levels, social media and promotional events for the bar.

Stock handling, customer service skills, taking customers’ orders, stock take, waiting on food and drink for customers.

Stock control, customer services, general customer enquiries, cash and card transactions, refund policies, ensuring the shop floor was clean, following shelving plans and POS.

Gcse'S, English Language And Literature/Letters, Gcse'S

Activities and Societies: English Language / English Literature / Mathematics / Biology / Chemistry / Physical Education / Business.

Sports & Leisure / Public Services, First Certificate / Dipolma