Daniel Hiller Email and Phone Number
Daniel Hiller work email
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Daniel Hiller personal email
I am a highly motivated individual with a strong background in analytical roles, project management and IT systems (Hardware and Software) within the aviation and retail sectors. I am a personable individual who is able to communicate and articulate at all levels within an organization to solve both simple and complex solutionsSpecialties: Project Management, Product Manager, Business Analysis, Change Management, Programme Management
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Head Of Technical Programme ManagementMarks And Spencer Feb 2022 - PresentLondon, London, Gb
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Technology Solutions LeadMarks And Spencer Mar 2020 - Feb 2022London, London, GbAccountable and responsible for the technical Ocado integration with M&S including supply chain, finance, marketing, product setup and reporting workstreams
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Head Of Programme DeliveryP&O Ferries Jun 2018 - Jan 2020Dover, Kent, GbHead of Programme Delivery accountable for all BAU projects and digital sales channel projects (approx. £15m pa)Implemented a dual mode operating system to deliver projects with a waterfall gated lifecycle and a new digital capability using Agile and SAFe delivering a new transactional website and mobile app.Accountable for hiring and developing PM’s, Programme managers, Test and BA functions to provide a delivery function Implemented a PMO function establishing tooling, resources and processes to run effectively -
Tranformation Director - Sales ChannelsP&O Ferries Jun 2018 - Jan 2020Dover, Kent, GbAccountable for transforming and implementing new Hybris websites including b2c, b2b and b2b2c circa £6mAccountable for implementing a continuous delivery agile methodology Accountable for multiple new mobile apps circa £2m Accountable for implementing a new customer management and invoicing solution
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Programme ManagerNew Look May 2015 - Jul 2018London, GbAccountable for digital and retail channels including websites, apps and tills. Budget of up to £6m per year Implemented an agile continuous delivery release train with 4 squads Implemented AB testing to test theories on requested changes Implemented digital receipts across all stores -
It Business PartnerHomebase Feb 2014 - May 2015Milton Keynes, England, Gb• Primary point of contact for the IT function taking accountability for the end to end service in Homebase within Commercial, Finance, HR and Payroll business functions.• Accountable for the relationship, service delivery, strategic planning of projects and account management of business areas. • Manage the IS strategic roadmap aligned to the 5 year company plan by working closely with the architects to ensure plans meet business requirements within the budgets set. This requires balance between innovation, risk and cost while also facilitating the delivery of solutions that can integrate and improve the current systems. • Ensure suppliers are delivering to SLA’s and providing the right services and support.• Lead problem management processes to reduce reoccurring high impacting incidents. -
Product ManagerRolls-Royce Aug 2010 - Feb 2014London, England, Gb• Accountable for business integrated product roadmap • Capture, define and prioritize high level business requirements from all relevant sources andStake holders; including competitive differentiators and barriers to entry• Management of Product User Groups and User group meetings• Coordinate activity across the business to bring together customer requirements with product and service delivery capability• Prioritise reported functional faults requiring a hot fix solution, commonly classified as 3rd line support• Manage Non-Standard integration into the Standard Product Capability• Responsible for regular communication around product news • Collaborate with customer business to support market opportunities including replying to RFP’s• Provide information and guidance for Product Demonstrations• Implement an Agile delivery capability using scrum and Kanban -
Project ManagerBa2Pm Nov 2008 - Aug 2010Consulting work for airlines including Monarch airlines, Viking airlines, alchemist on projects including; process mapping, creation of a business case on airline reservation systems for a start up airline in America, implementation of a purchase order / expense system and upgrade to Monarchs aircraft maintenance system (AMOS).
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Project Delivery ManagerXl Airways May 2006 - Nov 2008• Successfully project managed the implementation of a new Airline Operations system(RM Rocade http://www.rmrocade.com/).The project was completed over a 9 month period costing approx £1.2 million. The Operations system is the heart of any airline running operations, rostering and various other functions.• Creation and presentation of various business cases (from project mandate and inception through to gap analysis and final creation of a business case) to the XL Board on Payroll outsourcing / in sourcing, new finance systems and new Airline Maintenance systems (M&E / MRO Systems).• Manage a team of 5 project managers / business analysts to complete the implementation of projects from business case sign off through to project close.• Processed mapped and re-engineered various areas of the business including finance, payroll / HR.
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It Manager / Project ManagerAviaservices Jun 2003 - May 2006• Successfully project managed the design and implementation of all IT facilities in a new £7 million purpose built aircraft maintenance facility including door entry system, CAT6 LAN, burglar alarm system and door entry system – scoping carried out for a WLAN.• Project managed and trained employees on Microsoft Navision (ERP system). This project started in July 2003 and took a year and a half to implement new Financials, Fixed assets, work orders, HR and Payroll modules.• Design and project manage a new IT infrastructure including migration from proprietary databases to SQL servers, migration from Win2k to a Win2K3 native environment going from 5 disperse offices to one new location.• Project managed the design and implementation of a new Cisco voice over IP phone system over a WAN covering Southampton, Manston and Iceland.• Managed a team of 2 support technician as well as acted as level 2 / 3 support for the business.
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Strategy Development OfficerSun Microsystems 2001 - 2002Palo Alto, Ca, Us
Daniel Hiller Skills
Daniel Hiller Education Details
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Scaled Agile IncSafe 5 -
Croft Management CentreDip Management Studies
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ApmPrince 2
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MicrosoftMicrosoft And Comptia
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University Of KentComputer Science
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University College NorthamptonComputing
Frequently Asked Questions about Daniel Hiller
What company does Daniel Hiller work for?
Daniel Hiller works for Marks And Spencer
What is Daniel Hiller's role at the current company?
Daniel Hiller's current role is Programme / portfolio delivery and digital transformations.
What is Daniel Hiller's email address?
Daniel Hiller's email address is da****@****o.co.uk
What schools did Daniel Hiller attend?
Daniel Hiller attended Scaled Agile Inc, Croft Management Centre, Apm, Microsoft, University Of Kent, University College Northampton.
What skills is Daniel Hiller known for?
Daniel Hiller has skills like Program Management, Business Process Improvement, Integration, Business Analysis, Change Management, Management, Project Delivery, Requirements Analysis, Project Management, Leadership, It Management, Outsourcing.
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