Daniel Hind Email & Phone Number

Newcastle Upon Tyne, England, United Kingdom

Newcastle Upon Tyne, United Kingdom

Management and oversight of all operations of the depot including Hire, Transport, Internal Workshop, Internal Body Shop and Health & Safety

Durham, United Kingdom

In March 2015 I moved to the Durham branch. As branch manager I was responsible for:Customer service - driving a branch focus to provide industry leading customer service to all, including retail, insurance replacement as well as business rental customers. Fleet Growth - building and developing relationships with new and existing customers. Including marketing local business accounts, local dealerships and body shops.Profitability - Maximising external as well as… Show more In March 2015 I moved to the Durham branch. As branch manager I was responsible for:Customer service - driving a branch focus to provide industry leading customer service to all, including retail, insurance replacement as well as business rental customers. Fleet Growth - building and developing relationships with new and existing customers. Including marketing local business accounts, local dealerships and body shops.Profitability - Maximising external as well as internal sales opportunities, through staff training and development. Whilst delivering strong cost control across several areas including expenditure reduction and debt recovery.Staff development - training and developing a larger team of staff, all at different stages of progression in a busy working environment. Show less

Birtley, United Kingdom

In July 2014 I opened the Birtley branch. As branch manager I was responsible for:Customer service - creating a strong customer focused environment amongst all members of the team . Achieving the highest customer satisfaction rating for the North East group for the first half of FY15.Fleet Growth - driving a 'yes' mentality within the branch and always striving to meet the customers needs. Managing local business accounts by building and maintaining strong relationships… Show more In July 2014 I opened the Birtley branch. As branch manager I was responsible for:Customer service - creating a strong customer focused environment amongst all members of the team . Achieving the highest customer satisfaction rating for the North East group for the first half of FY15.Fleet Growth - driving a 'yes' mentality within the branch and always striving to meet the customers needs. Managing local business accounts by building and maintaining strong relationships. Achieving a 100 car fleet within 3 weeks of opening.Profitability - driving profitability through income generation and sales, as well as successful cost control. Attaining an operating profit within 2 months of opening.Staff development - mentoring and developing all employees to prepare them for the next step of their career, including trainee staff and assistant manager. With 2 of the 3 members of staff achieving promotion recently. Show less

Transport Manager Cpc - Road Haulage

Bachelor’S Degree, History And Politics, 2:1