Major Customer on-boarding- SBT/Consignment model- 3rd Party Warehouse- EDI integrations (Customer, Warehouse, Logistics)- 3rd Merchandising- 3rd party Development Team (TCS)Digital Ecommerce- Customer focused portal- Consume facing website - Shopify ShopWrike – project management tool- Setup & Confirmation- Change Management- Business Analyst and Process Integrations M365 Rollout- Teams, OneDrive & SharePoint- Transition Field to iPad primary device- Hybrid Setups – Logitech/TeamsHallmark Culture Champion- Review and implement change based on resultso Seatingo Clear plan to understand workloado Hybrid officeCustomer focused projects- EDI- Cross dock- EPOSR

Managed team- DBA & .Net Applications Support team - iSeries JDE support team- Helpdesk Support team- 3rd Party Support Contractors- External Service contract managementSupported and maintained APAC Server infrastructure- windows 2008R2, 2012, 2012 R2 & 2016- VMWare & ESX hosts with redundancy for High Availability Supported Global ERP upgrade & Managed service outsourcing (Project Butterfly)- VMWare Horizon- Migrations to single Global Domain- New SOE- Migration of Server & File Systems to UK- MPLS link setup

2018 Device Refresh & Mobile device deployment:- Laptops (SOE via MDT & SSCM – Setup)- iPhones (AirWatch)- iPad (AirWatch)DR testing and upgradingPerimeter Security upgrade (Australia & Japan):- Firewall (Checkpoint)- ASA (Cisco)- Red & Green Networks- ESX & Switches

Designed and implemented a new Wi-Fi Solution for Head office and Distribution Warehouse to support 120 devices across 2 levels and 2 locations.Successfully completed 2015 Device refresh project including the Development of 2x Windows 8.1 SOE and then managed a team to deploy the SOE across 160 devices across Australia. As well as the procurement and relationship management of the devices, peripherals & accessories and financing solution.Reduced the number of critical vulnerabilities by 32.5% and will continue to reduce with the assistant reporting and scanning of a Rapid 7 Nexpose scanner.Supported and transitioned to Project Lead for Windows Server Upgrade project to design a new infrastructure solution for Head office and our Disaster recovery site supporting both replication backups and LTO6 tape base backups for long term storage.Successfully acted upon and strengthened iSeries/As400 Disaster recovery documentation and procedures including implementing further system upgrade to reduce the risk of a Disaster event occurring and reducing the down time in the event a disaster happens.Supported, maintained and enhanced virtualized server infrastructure including the decommissioning of older OS (2003) and upgrading the relevant components and working with vendors to move all systems on to supported 2012R2 OS.

Supporting 250+ users across Australia, New Zealand & Japan via phone and remote access across multiple platforms (including Windows XP, Windows 7, Mac OS X, Android & iOS)

Successfully Designed, Procured and implemented a Small Office; Home Office network incorporating Printing, Centralised Storage, networked POS & Backups for all systems.Design and Develop New Website with an integrate ecommerce store and developed documentation to support the loading of new stock onto the ecommerce store.Increased the Social media presences by 400% by the introduction of a blog the website and the SOE optimization as well as target Facebook campaign directing additional traffic to the Updated Website and Store.