Guides the Tribal Council and the Operations Team and helps harness the power of data, innovation and technology on behalf of the Tachi Yokut Native American people. 1. Establish New IT Governance.2. Establish a Sustainable IT Cost and Funding Model3. Champion a Clear Strategy for Department Technologies.4. Establish a Catalog of IT Services and Timely Service Provisioning, Clarifying Roles and Responsibilities of Information Technology Staff. 5. Modernize Administrative Systems to Improve Administrative Work and Foster Informed Decision Making.6. Position Tribal Network Infrastructure for the Future.7. Improve Tribal IT Communication and Collaboration.Works closely with others both across and outside of government on a broad range of work including utilizing technology to improve the tribal government and its services, while supporting tribal interests through the promotion of technological innovation.Uses applied technology to help create jobs, create paths to improve technology based services with lower costs, higher quality and increased transparency. Architect, implement and upgrade tribal agencies encouraging them to use open data and expand their data science capabilities, improve quality and reduce costs, while increase tribal access to fiber optic services, bring technical talent to the organization for policy and modern operations input, improve community innovation engagement by agencies working on local challenges, and help keep the tribal nation secure.

Supporting with daily focus on The City of Madera’s mission through the effective use of information resources and information technology.Driven focus in 6 Vital Areas:1. IT leadership and accountability2. IT strategic planning 3. IT workforce 4. IT budgeting5. IT investment management6. Information security and privacyPrinciple information systems advisor to The Mayor, Council, City Manager and all citywide leadership, agencies and departments on strategic planning and management of information technology. This includes the prioritization of information system requirements and compliance standards in order to receive the maximum benefit of all resources to ensure the city continues to receive the best return on investment. In addition, to guarantee the City of Madera has a skilled information technology workforce that can keep pace with technical advances and mission areas.

Supervising all daily operations of the company, including IT, marketing and salesPreparing and presenting reports to the Chief Executive OfficerWorking closely with the Chief Executive Officer and Chief Financial Officer on all matters related to the businessPerforming employee reviews and developing corrective action plans if neededDeveloping and implementing strategies, procedures and business plans needed to enhance company growthWorking with the executive team to set company performance goalsCultivating and providing opportunities for rising talent within the organizationConnectWise / Regulatory Compliance / Compliance Management / Process Improvement / Business Process Improvement / Process Engineering / Process Control / Process Optimization / Performance Management / Standards Compliance / Training & Development / Project Management / Team Leadership / Team Building / Cross-functional Team Leadership

AT15 - Central Endpoint and Server v3.0 - Architect

 Conduct in-depth technical analysis of all systems and framework, architecture, disaster recovery and business continuity; deliver gap analysis and recommendations, to attain 99% up time. Project to decrease inventory, application pricing, and licensing expenses by establishing standardization for applications, PC desktops, and networking systems. Streamlining the IT function by separating support tasks, implementing best practices resulting in cost savings.

 Support LANs Proxy MPLS, WANs, WAPs internal network segments, internet, and intranet systems for a $25 million dollar revenue producing IDEX site. Worked Quarterly with Sarbanes Oxley Act Compliance Certification and External Audit Teams for a consistent 3 year Zero IT Violation streak Analyze and isolate issues within the server and desktop environments within a manufacturing and clean room environment. Built, installed and maintained scientific instrument PC systems for Spectrometers, Interferometers, Optical Profilers, APS, Schneider Lens Shapers, measuring devices - ZYGO, Heidenheim, Coordinate Measuring Machine, Haas, VF2. Built, deployed and maintained Entre' Access Control Servers for manufacturing facility including a complete solution of secure smart card IDs in a variety of form factors for both physical access controls for building and computer access, time-clock management and biometrics for IDEX ITAR Albuquerque site.  Identify, troubleshoot, and address Help Desk issues via Zendesk ticketing system, phone/chat and in person. IT Requisitioning, Purchasing and RMA transactions $75 k to $100 k of hardware and software annually cataloging and inventory of both hardware and software included. Transitioned 14 different physical and virtual servers into Hyper-V environment into one Dell VRTX M630 Blade Server. Initiated and facilitated a site wide transition for all site printing solutions as well as maintenance of these devices to outsource FlexPrint LLC Managed Print Solutions, thus reducing IT manpower, cost and waste.  Maintain network servers such as file servers, internal storage, intrusion detection systems. Administer servers, desktop computers, printers, routers, phones, personal digital assistants, smartphones, tablets, Surface computers, software deployment, security updates and patches via SCCM and Solarwinds Dameware.

 As an Corporate Computing Help Desk Analyst, my duty was to provide first and second line technical support to United States Government and internal civilian staff. To be successful, required knowledge and aptitude for working with applications, OUO, internal classified and "diskless" systems to undertake analysis, diagnosis and resolution of staff problems, which may range from straightforward to more complicated technical issues. There was also a range of administration duties within this role. Coverage included: Sandia National Laboratories, Los Alamos National Laboratories, Kirtland AFB, as well as remote users globally both foreign and domestic within the Interest of National Security.

 Recruited by General Manager to revitalize an under-performing IT department. Overseeing all IT operational aspects both hardware and software fro the Las Vegas based call center  Directed a team of Business Analysts, Data Analysts and IT professionals to assure operational success  Worked closely with management, external vendors and advisers. Preparing financial budgets and presenting proposals for capital projects to Proprietors and Board of Directors Built, installed and maintained server and PC systems for Noble "copper-based" POTTS auto-dialer and Vicidial SIP Trunk auto-dailers Identify, troubleshoot, and address Help Desk issues via ITSM ticketing system, phone/chat and in person. Maintain network servers such as file servers, internal storage, intrusion detection systems. Administer servers, desktop computers, printers, routers, VLAN switches, phones, personal digital assistants, smartphones, tablets, laptop computers, software deployment, security updates and patches.

 Maintain expert level of product knowledge and application of Square D Systems and Proprietary software. Articulate technology and product positioning to both business and technical users. Provide design and specification development support to consultants, integrators, and distributors. Respond to functional and technical elements of Square D SMS and Powerlogic hardware Listen, understand and convey customer requirements.

 Provided Technical Support to Dell customers on Dell products and services. Clearly and effectively communicate with Dell customers over the phone Computer and peripherals configuration Resolve issues, often complex, while on the phone with the customers.  Maintained a 100 % Metric Q/A achievement rate consistently