Operations Manager at High Society, who supply hand picked staff for high end events.My role as Operations Manager involves his several main functions including:Managing and developing client accounts.Lead point of contact for client booking enquiries and managing client relations. Managing and organising staff schedules and ensuring the staff are specifically tailored for the event.Managing and developing new all new client enquiries for High Society.Organising, managing and scheduling High Society Ambassador, Bar and Barista Training programmes.Assisting with the onsite management of events.

Assisted in the operations at High Society, who supply hard picked staff for corporate parties and events.My roles included liaising, organising and scheduling High Society staff members.Scheduling staff workload and tailor picking staff for high end corporate events.Organised, developed, scheduled and ran High Society Barista Training, providing our staff with essential skills to be able to be used whilst being hired as baristas.I also assisted in the on-site management of the events to ensure that events ran smoothly.Being a focal point of contact for staff enquires and questions.

• Project managed BPNA-led virtual short courses for both UK and international audiences. Recent courses have been held for delegates in Colombia, India and Kenya.• Ensuring that the courses ran smoothly and adhere to the Quality Assurance Framework.• Administrating the Virtual International Short Courses, utilising a variety of Zoom Functions e.g. Breakout rooms, polling and recording.• Primary point of contact for queries regarding international short courses.• Ensured that all delegates and faculties attending the courses had received the appropriate resources including timetables, attendee lists and course handbooks. • Developed a process for marketing international short courses in collaboration with local Paediatric networks.• Attended and contributed to Long-term strategy meetings regarding International Short Courses.• Attended and contributed to meetings with country lead representatives to develop short course schedules for 2022.• Extensive use of the BPNA’S CRM system to monitor and evaluate bookings for the International Short Courses.• Assisted in ‘Train the Virtual Trainer’ sessions designed to develop the course teachers’ ability to teach Paediatric Epilepsy Training courses virtually.

• Participated in and organised various conferences and seminars on behalf of the Institute• Managed The Saharan Journal and coordinated its peer-reviewing system and edited articles• Coordinated the creation of a Panel of Experts consisting of industry experts to provide Consultancy and Guidance for NIAS. • Regularly used WordPress apps and plugins to modify NIAS’s websites• Designed posters, the journal’s front covers, leaflets, business cards though MS Publisher• Liaised with university officials to establish cooperation and partnership through LinkedIn and other platforms• Utilised CRM software for managing and monitoring NIAS’s sponsorships and databases.

• Created targeted responses from analysing health trend data. Created presentations for local health issues.• Managing and coordinating projects to create a sustainable method of recycling their waste.• Developed an understanding of how to ethically introduce local initiatives working towards the United Nations Sustainable Development Goals