Daniel Hoverd Email and Phone Number

• Responsible for leading all new employees through a training program.• Train employees on health and safety, company policies and procedures, and safe alcohol service.• Instruct employees on proper utilization of the POS system.• Accurately handle administrative duties for employee onboarding. • Help increased new employee retention and success.• Thoroughly review and report the performance of all new employees to management.• Facilitate new employee examinations.• Set performance goals for new employees.• Effectively supported mentor relationship.

• Efficiently organized, designed, and implemented classroom training for over 200 volunteers.• For 2 years, successfully reached recruitment quotas of 400 volunteers.• Proficiently managed, screened and communicated with 100-400 volunteers at a time. • Responsible for assessing and creating volunteer engagement strategies. • Successfully organized volunteer socials, meeting and contests.• Directed recruitment and outreach drives.• Participated in creating recruitment ads, networking with organizations, and presenting to students.• Managed volunteer performance and was successful in having them meet organizational standards.• Attentively organized and handled administration of volunteer paperwork.

• Researched historic information on a specific area of Toronto to be used for a historical tour.• Effectively found and used archival materials to reinforce research, and provide images for tour.• Demonstrated excellent communication skills by successfully writing and editing the tour script.