Daniel Howe Leon Email & Phone Number

Madrid, Community Of Madrid, Spain

Responsible for OTT Operations Delivery for platforms at Spanish’s LaLiga. The goal is to offer multi-sports content to consumers over Internet, with focus on live events. I am responsible of ensuring operations as well as quality assurance of deliveries from development team. Main duties are:• Development and implementation of business procedures, workflows and back-office management tools.• Management of live and on-demand video acquisition, transcoding and delivery.•… Show more Responsible for OTT Operations Delivery for platforms at Spanish’s LaLiga. The goal is to offer multi-sports content to consumers over Internet, with focus on live events. I am responsible of ensuring operations as well as quality assurance of deliveries from development team. Main duties are:• Development and implementation of business procedures, workflows and back-office management tools.• Management of live and on-demand video acquisition, transcoding and delivery.• Definition and maintenance of incident and change management processes.• Team leader for the QA, content delivery and support teams. • Liaison with content business owners and LaLiga OTT.• Administration of the CDN platform along with the cloud platform and its evolution. Show less

Madrid Area, Spain

Member of the EMEA Region group of Professional Services delivering solutions for Web and Media customers.Working directly with enterprise clients and internal stakeholders to deliver high quality Akamai Enterprise, Commerce, and Hi-Tech solutions. Owning technical components of a customer integration project. Identifying technical risks and providing mitigation strategies. Reviewing integration architecture to ensure quality and accuracy against technical and business requirements. Working… Show more Member of the EMEA Region group of Professional Services delivering solutions for Web and Media customers.Working directly with enterprise clients and internal stakeholders to deliver high quality Akamai Enterprise, Commerce, and Hi-Tech solutions. Owning technical components of a customer integration project. Identifying technical risks and providing mitigation strategies. Reviewing integration architecture to ensure quality and accuracy against technical and business requirements. Working as a member of a cross functional project team contributing to the technology-based solutions and consulting on concept feasibility. Occasionally delivering internal or customer training sessions on various general or Akamai specific web and media technologies and products. Show less

Madrid, Spain

Directs and generates technology development programs, products, and services; meeting calendar and SLA targets forging technological improvements. Manage technology support team and offshore development teams to streamline the expansion and implementation of growth strategies and operational improvements. • Project Management: Vital asset in the major international customer PMO delivery application support and server infrastructure towards virtual development and business growth; offers… Show more Directs and generates technology development programs, products, and services; meeting calendar and SLA targets forging technological improvements. Manage technology support team and offshore development teams to streamline the expansion and implementation of growth strategies and operational improvements. • Project Management: Vital asset in the major international customer PMO delivery application support and server infrastructure towards virtual development and business growth; offers tactical solutions for improvement. • Quality Management: Accurately planned and renewal of Pulsar ISO 9001/14001, delivering and defining policies and procedure to comply with ISO. Show less

Madrid Area, Spain

Leveraged the conceptualization and refinement of service delivery, SAP, mainframe and distributed environment. Effectively led the growth and improvement of end-user experiences through the implementation of escalation management. Developed architectural solutions for customers while providing ITIL customer support needs on EMEA region.• Operations Management: Redesigned service delivery, providing international service across multiple regions following ITIL procedures and DELIVER… Show more Leveraged the conceptualization and refinement of service delivery, SAP, mainframe and distributed environment. Effectively led the growth and improvement of end-user experiences through the implementation of escalation management. Developed architectural solutions for customers while providing ITIL customer support needs on EMEA region.• Operations Management: Redesigned service delivery, providing international service across multiple regions following ITIL procedures and DELIVER methodology. Show less

Pre Sales and Project Manager for POC as well as rollouts of software

Madrid Area, Spain

Successfully analyzed and implemented Network Security PMO Business line, Ethical Hacking, Network Design, and auditing using NIVA methodology.• Systems Administration: Administered FW, DMZ, NID, VPN, Network Security, LB, Ethical Hacking, Network Design.

Madrid Area, Spain

Accurately planned and applied computer networking systems; provided network LAN/WAN design, consulting, and leadership for data infrastructure. Collected and analyzed business and technical requirements to clients. • Efficiency & Quality Improvements: Contributed to the development of new theories and techniques for systems and networks using best practice methodologies, recommending resolutions to complex issues.

Madrid Area, Spain

Expertly collaborated with system management team providing software and WLAN/LAN support to clients. Oversaw user authentication for Sony, Goldman Sachs, Juno, and HotJobs.com.• Client Service: Provided exceptionally efficient customer service through responsive interfacing, client need analysis, and strategic problem solving techniques.

Greater New York City Area

Compiled architectural solutions to clients affording precise performance monitoring and service trending analysis. Introduced efficient hardware, services, and initiatives. Configured firewalls, routers, and switches.• Server Support: Executed operations-wide support; planned and supervised operational deployment strategies including testing and turn-up.

Greater New York City Area

Successfully optimized Netscape commerce server, Apache, Netscape Enterprise Servers, Radius, DNS and mail servers while providing customer scripting and programming for e-commerce community.• Systems Management: Maintained Cisco 1700, 1900, 2500, 3600 series, ascend pipeline, Firewall ISDN access, BigIP, LB and checkpoint FW.

Greater New York City Area

Skillfully devised and advanced practical software solutions to meet business needs. Developed cross-browser/device Built all aspects of intranet and extranet customer. Collaboration into customer network design and system administration.• Efficiency & Quality Improvements: Developed web interfaces using adaptive and responsive design patterns.

English As A Second Language, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Batchelor, Computer Sciences