International Science and Resources Branch, International, Trade and National Security Division

Anti-Dumping Commission

As an arm’s-length body of the Department for International Trade, the Trade Remedies Authority (TRA) works to safeguard the interests of industries across the UK by investigating complaints of unfair trade practices and recommending actions to the Secretary of State for International Trade.Responsibilities include:- Keeping abreast of policy and legislative developments that impact TRA operations and provide advice on this; - Supporting the translation of legislative requirements into operational guidance and processes;- Providing advice to investigations teams on how to apply operational policy guidance;- Drafting consultations on proposed changes to operational processes, analysing results and drafting responses; - Drafting guidance for investigations procedures; and- Providing policy support and guidance to Investigations, Analysis and Legal teams as they conduct investigations into allegations of unfair trade.

Norfolk Island TaskforceResponsibilities:• Prepared detailed analysis of intergovernmental policy issues relating to child protection on Norfolk Island, ensuring the information is factual, accurate and concise.• Coordinated and supported policy areas and operational teams across government to ensure agencies understood their roles, responsibilities and direction.• Scoped requirements and prepared project plans for all components of the work program to support on time and on budget implementation of key child protection measures. • Maintained accurate business unit financial and procurement records for both operational and capital budgeting purposes.Key achievements:• Developed a detailed project plan that operationalised an interim Working With Children Check (WWCC) system, as well as plan to implement a full WWCC system over the next five years.• Implemented business process improvements that ensured the Taskforce adhered to internal policies and whole-of-government financial and procurement guidelines.

Sector Governance, Economic PolicyResponsibilities:• Project led the revision of the Public Sector Governance Framework, as part of a government wide eliminating duplication program.• Administered ‘GOView’, a public sector wide database containing information on government entities.• Monitored, evaluated and reported on the development and/or implementation of governance related policies and programs, identify issues and pursue desired whole of government outcomes.• Researched, analysed and reviewed whole-of-government governance issues, identified and developed policy options, and recommended solutions.Key achievements:• Successfully delivered a new Public Sector Governance Framework in partnership with Treasury.• Represented the business unit at advice briefings to the Secretary on proposed governance related submissions to Cabinet.

Responsibilities:• Project managed a range of community engagement activities, including remote indigenous communities, and those from culturally and linguistically diverse backgrounds.• Led a team that provided impartial contractual, legal and strategic advice, including briefings, minutes, reports and correspondence on sensitive organisation wide operational issues to senior management.• Supported the RCIRCSA through a change management process, as a result of changes to the organisations external service providers.• Established and maintained working relationships with key internal and external stakeholders, ensuring effective communication, consultation, collaboration and negotiation.• Maintained accurate business unit financial and procurement records for both operational and capital budgeting purposes.• Researched current and emerging organisational issues to ensure all advice provided to senior management was relevant.Key achievements:• As part of managing a $7.5m intake and support service contract, I developed, negotiated and implemented a set of communication protocols. This ensured a seamless client experience and led to improved client satisfaction.• Implemented a range of controls, to ensure that the organisations ICT infrastructure contractor adhered to internal policies and whole-of-government financial and procurement guidelines. I developed advice to senior management when gaps were identified and provided policy options.

Financial Management ProgramResponsibilities:• Prepared detailed analysis, including cross-portfolio and intergovernmental policy issues, ensuring the information is factual, accurate and concise.• Scoped and prepared project plans that highlighted key stakeholders, resource requirements, and milestones. • Responded to departmental and external requests for advice and guidance on service delivery and policy matters.• Drafted, reviewed and edited both departmental and ministerial correspondence, briefings and minutes.• Liaised and consulted with the Minister’s Office, other agencies and external stakeholders to ensure stakeholders were engaged and clear policy, project and program development parameters were implemented.• Prepared briefings for executive meetings in line with departmental protocols, ensuring an accurate policy position.Key achievements:• Project managed the development of the Financial Management Program Performance and Monitoring Framework that included contract managing a consulting firm.• Contributed to the design, development and successful implementation of the Home Energy Saver Scheme, part of the Australian Government’s climate change program.• Led a statistical research and analysis project to correct misinformation about the Australian Government’s gambling reforms.• Designed and implemented an internal communications strategy that fostered information exchange and cooperative work arrangements across the business unit.

Responsibilities:• Provided work place coaching, advice and guidance to improve team knowledge and proceduralcompetencies.• Provided customer service and managed complex claims and complaints in accordance withcompany guidelines and customer expectations.• Supervised staff ensuring productivity targets were achieved.Key achievements:• Implemented and lead a team with a focus on managing complex building claims. The teamreduced building claims costs in excess of $30,000 in the first six months and reduced claimcompletion times.• Managed and assisted several natural disaster responses; Newcastle floods (2007), Queenslandcyclones (2008) and Perth bushfires (2009).