Hired to follow the accounts that Oracle has in Cloud Services, Oracle hosting the applications in own servers, The customer receives the status about his applications regarding his contract by power point presentation and this contain all the information (service request, request for change, event management, outages, Storage, CPU and Memory utilization and critical patches and critical issues). The SLA drives the level of control regarding the account. The service consists to give the hosting and maintain the server and applications in the lasted version delivery by Oracle.• Following the infrastructure has the lasted patches• Create and explain the process at the customer when they are in Cloud Services• Responsible for the customer operation (Cloud Services)• Evaluate more functionality from the customer to take care in a Cloud Services model

Hired to be on charge of development area for Afore Banamex, and responsible to implement new projects, to support the operational systems and align the systems to the corporate and technological standards, following the security alignments and best practices. Also coordinate the development teams to the different areas like change control, Infrastructure, help desk, project office and information security to ensure the successful of the implementations or delivery the projects. • A responsible of the development area for all Banamex and Citigroup for Afore Banamex. • Implemented the PeopleSoft ERP (Finance and EPM), Internet Afore Banamex, and integral system of Siefores (administrative system of investment portfolios). • Reduce the operational cost to migrated the old applications to new and open source technology and align the rest of them to Oracle Data Base.• On charge and responsible for the internal or external auditory to development area with none several or major issues only recommendations for the area.• Recognition for the clients (internal areas) for the support and solving problems we they need

Belongs to a specialist group inside EDS “Solution Centre” whom was send qualified people to different projects to help to the accounts to solved problems or take of charge the projects or operational support, In the last assignment was send to implement a project to Bimbo Account the project “Agencia Moderna”was implemented on time and cost and the same time they gave me the operation of Bimbo and this implicate take care multiple projects around Mexico and Latino America whit different versions of the system, all of them was executed according to Bimbo defined on time and cost reducing over cost for wrongs understanding or deliveries.• Implemented “Agencia Moderna” in time and cost this represent to Bimbo Account at reduction to processing all information from 12 hours to 4 hours giving time to planning the production for the next day.• Take charge of operation of Bimbo systems for Portable System (Hand held) and Integral agency System for México and Latino America with different versions of the system reducing the implementations cost doing whit one team located in Bimbo México• Upgrade the Data Base of Bimbo reducing cost of support for a old Data Base.• Manage to 4 team managers that they have 50 people on charge each one to follow the career plans and assignments for EDS “Solution Centre” the principal challenge was assign the people at least 80% of the time billable, this assignment was accomplish with 90% of successful representation to EDS not generate severances or internal cost to have people with out work.

To be on Charge of different legacy systems and SAP implementation the materials module, to “Dirección Corporativa de Administración” for Petróleos Mexicanos. The legacy systems was to keep the control of the assets, Control of providers, and letters mangemnts of Petroleos Mexicanos.• Keep performed the legacy systems and give support and training to use at the different areas that used.• For SAP implementation was a first large implementation for Petróleos Mexicanos and I was on charge to follow and report the issues or advance for the providers accomplish the due dates.