Daniel Inch Email & Phone Number

Norristown, Pennsylvania, United States

Bensalem, Pennsylvania, United States

New Hope, Pennsylvania

• Maintain strategies and achieve company focused KPI's. • Responsible for furthering Sales initiatives and maximizing agent productivity.• Setting and delivering Sales goals. • Manage, develop, coach, train and lead Sales Supervisors and Sales Agents• Sustain and control day to day business functions with Sales Supervisors and Sales Agents• Conduct administrative tasks needed to ensure success on the sales floor• Handle and address escalated client issues • Work with other areas of Leadership to ensure all global goals and metrics are achieved.

Willow Grove, Pa

General Sales/Store Manager • Managed operations with the nationwide merger of Appliance Direct and Rex Appliances in over five US states.• Led a team of delivery, sales, and warehouse associates to exceed a 650,000 dollar monthly sales budget for the fastest growing appliance retailer in the state of Florida for the year of 2008.• Analyze and research competitive product offerings in terms of features and benefits as well as price points.• Convene with manufacture sales representatives regarding market margins and product knowledge.• Management of customer service requisitions and/or complaints.• Served as a liaison between store management and senior management.• Recruited, hired, trained, supervised, and evaluated sales associates, delivery team, and assistant managers.Accomplishments • Operations liaison for the national buyout of Rex appliances and Appliance direct.• Interfaced with vendors, customer service representatives, and sales personnel to streamline product delivery and maintained effective working relationships.• Utilized negotiation and analytic skills to gain continually higher customer service satisfaction. • Expanded sales force to facilitate higher profit margins.• Assisted and trained new managers in the greater Orlando area - introduced and implemented innovative management processes and company SOP's.• Managed an eleven day appliance sales event that generated 1.5 million dollars in revenue.

Certification In Fire 1, Fire 2, And Hazmat Ops., Fire Science/Fire-Fighting, 3.7

Associate Of Science - As, General Studies, 3.5