Welcome guests, check guests in and out of the hotel, listen and respond to guest queries and requests both in-person and by phone, provide prompt and professional guest service to meet their needs and ensure their satisfaction. Taking reservations by email, on the phone or via third party (booking.com, expedia.com etc) and verifying guest payment method. Answer or redirect incoming calls. Maintain a neat and orderly front desk and reception area. Inform housekeeping when rooms have been… Show more Welcome guests, check guests in and out of the hotel, listen and respond to guest queries and requests both in-person and by phone, provide prompt and professional guest service to meet their needs and ensure their satisfaction. Taking reservations by email, on the phone or via third party (booking.com, expedia.com etc) and verifying guest payment method. Answer or redirect incoming calls. Maintain a neat and orderly front desk and reception area. Inform housekeeping when rooms have been vacated and are ready for cleaning. Show less

Daily cash and credit sales. Assisting customers with queries whiles maintaining stock levels. Daily rebuilds of point of sales and event sales. Basic housekeeping. Assisting with delivery, warehouse tidiness and organisation.

The Voice of the Store, an important two-way communication channel between frontline colleagues and business leaders. Challenging the business and drive improvement/simplicity through fearless feedback. Planning and Organising of Charity events. Attending to a quarterly area meeting and training events organised by the company.

Knowing the best-selling lines and key products to improve sales. Letting the customers know about companies’ products and services. Making sure that as many products as possible are available to sell. Talking enthusiastically about products with customers. Able to serve customers quickly and where they need it. Ensuring that customers receive the best quality products in the store. Using tills, HHTs and other equipment in the most accurate and efficient way. Following the correct… Show more Knowing the best-selling lines and key products to improve sales. Letting the customers know about companies’ products and services. Making sure that as many products as possible are available to sell. Talking enthusiastically about products with customers. Able to serve customers quickly and where they need it. Ensuring that customers receive the best quality products in the store. Using tills, HHTs and other equipment in the most accurate and efficient way. Following the correct procedures for stock, cash and property to prevent loses to the company. Ensuring that the store is as clean as possible using the right products. Show less

Quality Control of furniture that has to be shipped to U.S i.e. checking and reporting of damaged goods by the company procedures based on the training from the company’s policy. Loading furniture onto container that has to be shipped abroad or locally. Under company health and safety policy using correct health and Safety work wear (Hi Vis, Safety Shoes Gloves). Trained and certified with license for Reach Truck / Fork Lift and Lollop. Basic hygiene around warehouse.

As an individual duties included Quality Control and the production of aerosol cans. Under Company’s Health and Safety policy ensuring the correct PPE are being used (Hi Vis, Safety Shoes). Sorting cans by size, colour and brand. Making of the colours using a formula presented by the company’s and client’s agreement.