Daniel J. Email & Phone Number

New Westminster, Bc, Ca

Vancouver, British Columbia, Canada

- Image and deploy Windows and Linux desktop/laptop systems via Ninja One RMM Software- Conduct daily audits of AV equipment and workstation connectivity- Conduct weekly audits of license usage- Set up and configure user accounts, apply appropriate group and mailing permissions in Active Directory- Prepare and maintain technical and procedural documentation (i.e. internal security policies, technical FAQs, and internal database of technical issues and solutions) in Confluence- onboard new hires and offboard leavers- conduct annual security presentations for all Vancouver-based Cinesite employees- Assisted with migration with RMM software- Assisted with a studio-wide network upgrade which required ~200 studio machines to be rebuilt and relocated to different drop points

Vancouver, British Columbia, Canada

- Manage Active Directory mailing group and user accounts- Provide online support for Vancouver-based FA and VFX artists on Linux, Mac, and Windows OS- Troubleshoot common computer graphics applications such as Maya, Nuke, and Photoshop- Ensure security protocols are followed for all data transfers from Cinesite Montreal to high profile clients such as Disney, Sony, and Marvel.

Montreal, Quebec, Canada

- management of Active Directory mailing group and user accounts- Provide online support for FA & VFX artists using Linux, Mac, and Windows- Help troubleshoot application, OS, network problems and other complex system issues- Perform software installs, updates and maintenance- Secure upload and download of data from various FTP clients

Vancouver, British Columbia, Canada

- Setup and configure desktop computers, laptops, peripherals and accounts via foreman- Provide user support using the JIRA ticketing system- Ensure relevant technical documentation is updated and organized- Perform software installations, updates, and maintenance

Burnaby, British Columbia, Canada

- Provide rapid response to alarms and calls for assistance to maintain a safe environment for all staff, guests, and personnel- De-escalate high stress situations through the use of effective communication- Identify and evict unwanted individuals off of client property- Enforcement of Covid-19 safety regulations (i.e. social distancing and mask policy)- Ensure all incidents are properly recorded and logged as incident reports in a timely manner- Investigate all disturbances/criminal activity and detain unruly guests until authorities arrive

- Proficient in assembling SFF, ATX mid and ATX full-sized towers with components ranging in value from $500 to $2,500, culminating in fully assembled systems costing up to $7,000 for varying use cases from video streaming to professional CAD-level workloads- ability to troubleshoot hardware connectivity and compatibility issues for desktops and laptops (i.e. no display output, unexpected shutdowns, BSOD, and malfunctioning input and output devices)- diagnose and implement solutions to hardware issues on online web forums and groups such as Reddit and Discord (i.e. a user's system was crashing whenever a GPU-intensive application was accessed. Diagnosis revealed the GPU to be fully functional and data from hardware monitoring software indicated a faulty power supply)- Malware identification, isolation, and removal including but not limited to adware, spyware, Trojan horses, and low-level viruses with follow-up information sessions to prevent future exposure to malware- Experience with side-projects to enhance computer performance (i.e. de-lid and application of liquid metal to CPUs, custom liquid cooling, and thermal pad application to desktop PCs and laptops)- modding GPUs for enhanced cooling (liquid metal applications, water cooling, etc)

Burnaby, British Columbia, Canada

- Oversee security operations as the senior officer in the absence of a supervisor and assistant supervisor during graveyard shift work- Assess and determine the severity of call load(s) and allocate security personnel (and emergency/non-emergency services as necessitated)- accurately document and maintain all security activities on the Perspective dispatching software and log all major incidents (i.e. medical/OFA responses, power outages, evictions, vehicular accidents, and criminal activity) as incident reports- demonstrated exceptional tact, judgement, and professionalism in an incident in a mental health crisis involving a student with a suicidal ideation. Displayed genuine empathy, care, and kindness whilst simultaneously investigating the student's location, method of committing the act, and personal details in an attempt to relay information to RCMP and stall for the arrival of qualified interventionists- determine the legitimacy of contractual work (i.e. construction) on campus property and grant/revoke access accordingly- conduct daily/weekly/monthly checks of security equipment (i.e. keys, CCTV cameras, and radios)- conduct audits of several security systems including but not limited to elevator phones, CCTV, and panic alarms)- cooperate with other departments (i.e. electrical, mechanical, and plumbing) to ensure campus facilities are properly maintained- supervised the duties of 3 on-site officers. As of Feb 2020, this number expanded to upwards of 13 extra security officers due to Covid-19 coverage.- enforce campus Covid-19 policies by dispatching units to break up illegitimate gatherings on campus property- liaise with residential campus staff to resolve issues at student residence- experienced in security programs involving Honeywell, Chubb, Milestone, and AccessEBI

Burnaby, Bc

- Develop, instruct, and guide trainee dispatchers on security operational procedures- Investigate security-related cases on campus (i.e.acts of vandalism, theft, sexual misconduct and vehicular accidents)- Identify internal and external security risks that may expose campus property to criminal activity- cooperate with emergency services (i.e. Burnaby Fire Department, BCAS, and RCMP) in the event of fire or serious injury/criminal activity- Identify and approve campus access requests- maintain a detailed key and parking pass sign-out/return log by BCIT contractors and staff- conduct vigilant patrols of the interior and exterior of campus buildings- identify and report environmental, physical, and chemical hazards on campus- Regularly interact with contractors, BCIT staff, students, and visitors of BCIT and maintain an exceptional customer-service oriented security experience- Through the monitoring of CCTV footage, foot patrol, and tip-offs from campus associates, assistance vagrants and suspicious individuals were detected, challenged, and (if necessary) escorted off campus.Qualifications- Provincial Violence Prevention Curriculum for Healthcare certification as "full responder"- WorkSafe BC certified Occupational First Aid level 1 (2018)- Trained in Nonviolent Crisis Prevention (CPI Blue Card certified) (2018)- Completion of BST (2018)- Valid security license until September 11th, 2019 (currently being renewed)

Home

Semi-professional player across various teams.3 Seasons of WGLNA and co-managed 3 teams.Through the 3 seasons of e-sports, I have developed a sense of constructive competition that propelled a desire to maintain a positive and productive environment.

100 Braid St #110, New Westminster, Bc V3L 3P4

- assist with customer inquiries and scheduling of lessons and/or cage rentals.- Application of First Aid if necessary- Maintain a clientele of a hundred regular customers.- Occasional business management while the employer is out of town/country to attend baseball clinics- Handling of cash, cheques (in excess of a couple thousand dollars) and confidential information relating to the purchase of season lessons and cage rentals.- Maintenance of facility and logging of employee hours for payroll

Bachelor'S Degree, Computer Science

Bachelor Of Arts (B.A.), Criminology

International Baccalauerette Diploma Programme Certificate

The IB diploma program is an advanced placement educational program that assists secondary students transition into post-secondary.